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About the Role
SWTCH is hiring a Solutions Engineer to partner with the national sales team, leading the technical aspects of pre-sales, responding to RFPs for large EV charging projects, and designing sites. This role involves collaboration with Product and Engineering on hardware testing and product development, aiming to translate complex charging infrastructure needs into actionable solutions.
Responsibilities
- Serve as the lead technical resource for the national sales team, guiding pre-sales conversations.
- Conduct technical discovery with prospects to understand site conditions, electrical capacity, charging needs, and business goals.
- Design and recommend EV charging solutions including hardware, software, load management, and network setup.
- Support RFPs for large strategic projects by writing technical responses, compliance matrices, solution designs, and providing pricing inputs.
- Configure and design sites after an RFP is awarded, when needed.
- Partner with the pre-sales team to identify and develop solutions for technology gaps in specific markets.
- Track competitor products and coach the sales team on positioning SWTCH.
- Collaborate with Product and Engineering to identify system bugs, define product requirements, and develop solutions.
- Build implementation plans for other SWTCH teams.
- Manage communication with hardware vendors for equipment testing.
- Conduct hardware testing in the lab, when needed.
- Assist in the development of new SWTCH products.
- Train industry partners on SWTCH processes and technology.
- Create and improve training content for partner and customer use in commissioning chargers and designing projects.
- Represent SWTCH at local industry events.
Requirements
- 3+ years in solutions engineering, sales engineering, or technical pre-sales, ideally in EV charging, energy, cleantech, or SaaS.
- Working knowledge of EV charging hardware and standards (Level 2, DCFC, OCPP).
- Experience contributing to or leading the technical sections of RFPs for large or public-sector projects.
- Hands-on experience testing hardware and working with equipment vendors.
- Experience working with Product and Engineering teams to troubleshoot issues and define requirements.
- Strong communication and presentation skills, with the ability to explain technical concepts to diverse audiences.
- Highly organized, capable of managing multiple opportunities and deadlines.
- Willing to travel occasionally for customer meetings, site visits, and industry events.
- An engineering degree or technical diploma, such as electrical or mechanical (Nice to have).
- Experience creating training materials or running partner enablement programs (Nice to have).
- Familiarity with utility programs, government incentives, or funding applications for EV charging (Nice to have).
- Experience with CRM tools such as Salesforce or HubSpot (Nice to have).
Skills
- EV charging hardware
- Level 2 charging
- DCFC charging
- OCPP
- Electrical infrastructure
- RFP response
- Solution design
- Hardware testing
- Product development
- Partner training
- Communication skills
- Presentation skills
- Organizational skills
- CRM tools (Salesforce, HubSpot)
Location
- North America
Work Type
- Full-time
- Occasional travel
Experience Level
- 3+ years
Education Level
- Engineering degree or technical diploma (preferred)
Benefits
- Opportunity to take a lead role and make a significant impact on company culture and values.
- Work for a clean energy company with a mission to reduce carbon emissions globally.
- Value different paths and experiences.
About the Company
- SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America.
- Since 2016, our team has focused on unlocking the social, economic, and environmental benefits of widespread EV adoption.
- Our solutions are deployed in tens of thousands of locations, making clean mobility accessible for all.
- We are scaling quickly and looking for mission-driven talent.
Equal Opportunity
- SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.