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About the Role

As a Principal Software Engineer on Conga’s B2B Platform Engineering, Core Services team, you’ll own the security, identity, and access management capabilities that every Conga B2B product is built on. You’ll lead a team of 5 to 8 engineers, set technical direction for authentication and authorization across the platform, and serve as a key technical partner to the Advantage Platform organization. This is a senior, hands-on role for an engineer who wants influence beyond a single product team, working in a highly connected environment on a small team that supports a large customer base.

Responsibilities

Own platform identity and security
Act as the primary technical lead for platform-level security and identity services, including authentication and authorization systems
Lead design and development of mission-critical core services that support cross-product identity, access control, tenant context, and security standards
Translate high-level architectural direction into detailed technical designs and production-ready implementations
Ensure platform services meet strict security, availability, performance, and reliability requirements
Build the B2B and Advantage integration
Partner with the Advantage Platform team to define and implement secure integration patterns between B2B and Advantage
Define API contracts, authentication flows, authorization models, and tenant-context propagation across distributed systems
Coordinate cross-platform design, implementation, testing, release readiness, and operational support for shared authentication capabilities
Lead and raise the bar
Lead and mentor a team of 5 to 8 engineers, and provide technical guidance to engineering groups beyond your own
Provide technical leadership through code reviews, design reviews, threat modeling, and operational readiness
Raise the bar on secure coding practices and platform engineering discipline
Lead development in an Agile, CI/CD environment with a strong emphasis on automation, testability, and observability
Partner across Conga
Work with Architecture and Product Security to implement and evolve security patterns, standards, and controls across the platform
Collaborate across B2B Platform, Advantage Platform, Architecture, Product Engineering, AI, and Product Security to deliver secure, reusable integrations
Translate strategic AI pillar objectives into secure, scalable platform capabilities that can be reused across products and AI experiences
Document decisions, dependencies, ownership, and operational responsibilities clearly across team boundaries
Support customers and production
Lead incident investigation and resolution for security-sensitive services, including root cause analysis and long-term remediation
Engage directly with customers on support issues and escalations, and work through conflicting priorities with internal and external stakeholders

Requirements

8+ years of backend software engineering, with a track record delivering enterprise SaaS services that operate at scale and are security-critical
3+ years designing, building, or operating shared identity and platform-security services used by multiple products, including OAuth 2.0, OIDC, SAML, token-based authentication, role and permission models, and policy-driven access control
3+ years as a technical leader or senior contributor on shared platform or infrastructure services
Deep experience building backend systems in a modern language such as Java, C#, Python, TypeScript, Scala, or Rust
Strong experience designing and implementing RESTful APIs used by multiple consumers
Solid experience with SQL and data stores supporting platform services
Strong understanding of software design patterns, distributed systems, and platform tradeoffs
Experience leading complex initiatives end to end: design, implementation, testing, deployment, and support
Experience leading technical initiatives that span multiple platforms, engineering organizations, and ownership boundaries
Experience leading and mentoring engineers, and influencing teams you don’t directly manage through collaboration and technical credibility
Experience translating strategic product or AI objectives into secure platform designs and executable delivery plans
Comfort in customer-facing work, including support, escalations, and resolving competing stakeholder perspectives
Strong communication skills and executive presence. You can work effectively with Architecture, Security, Product, engineering leaders, customers, and junior engineers

Skills

OAuth 2.0
OIDC
SAML
Token-based authentication
Role and permission models
Policy-driven access control
Java
C#
Python
TypeScript
Scala
Rust
RESTful APIs
SQL
Software design patterns
Distributed systems
Agile
CI/CD
Automation
Testability
Observability
Azure
AWS
GCP
Docker
Kubernetes
Azure SQL
Microservices
Cloud-native security patterns
Service-to-service communication
DevOps
SRE practices
Monitoring
Alerting

Location

Houston, TX
Boston, MA

Work Type

Hybrid

Experience Level

Principal
Senior

Salary/Compensations

$163,380—$261,410 USD

Benefits

Variable incentive pay component
Flexible work options
Medical and dental insurance

About the Company

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Equal Opportunity

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines.