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About the Role

Join Rose Associates as a Doorperson in our dynamic residential community, creating a secure and welcoming living environment. Enhance resident experiences, ensure security, and contribute to the smooth operation of our building. Be a valued part of our team, enjoying competitive benefits and professional development opportunities. Shape a positive atmosphere for our residents.

Responsibilities

Monitor building entrances, ensuring only authorized individuals enter, and verify the identity of visitors and guests.
Enforce security protocols and maintain a safe environment.
Greet residents and guests in a friendly and professional manner.
Assist residents with packages, deliveries, and other requests.
Effectively communicate with residents, building management, and service providers.
Relay important information to residents regarding building events or announcements and provide information about building amenities and services.
Assist with minor maintenance tasks and report any building issues or incidents promptly.
Act as a point of contact during emergencies.
Follow established emergency procedures and protocols.
Stay informed about local regulations and laws related to package handling, privacy, and security, and ensure compliance.
Comply with workplace safety regulations.
Be present on-site and able to move throughout the building to greet residents and visitors.
Ascend and descend stairs, stand for extended periods, lift and move moderately heavy packages, and work in both indoor and outdoor environments.
Perform duties in residential environments where domestic pets are routinely present.
Work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present.
Respond to resident requests and work orders.
Provide concierge and resident services.
Enter apartments.
Conduct inspections.
Perform maintenance, repairs, and other handyperson duties.
Manage building operations.
Supervise or coordinate building staff, vendors, and contractors.
Respond to emergencies.
Perform other resident management and property-related responsibilities.

Requirements

High school diploma or equivalent.
Strong organizational and problem-solving skills, and attention to detail.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of safety protocols and building codes.
Proficient in computer operations, particularly skilled in using Microsoft Office and other property management software.
Work authorization required.
Ability to perform duties in residential environments where domestic pets are routinely present.
Ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work.

Skills

Customer service
Communication
Organizational skills
Problem-solving
Attention to detail
Microsoft Office
Property management software

Location

New York City

Work Type

On-site
Full-time

Education Level

High school diploma or equivalent

Salary/Compensations

$23.08 per hour

Benefits

Competitive benefits
Professional development opportunities

About the Company

Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
Their services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
They partner with private owners and institutional investors globally.
Rose Associates utilizes technology and team expertise to outperform the market in operating over 30,000 units across approximately 250 properties.
They have been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
Established in 1925, Rose Associates has a century of real estate expertise and an impeccable reputation for excellence and integrity.
It is a woman-owned business led by CEO Amy Rose.
They are committed to a corporate culture of belonging and inclusion.
As they expand across the Northeast, Rose is providing opportunity for team members to grow their careers in an environment of respect and support.

Equal Opportunity

Beware of Recruitment Fraud: All official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com.