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About the Role

Rose Associates is seeking a motivated and customer-focused Residential Property Porter to join their team and contribute to resident satisfaction and well-being.

Responsibilities

Maintain the property’s aesthetic appeal and perform routine cleaning tasks in common areas, including hallways, lobbies, and recreation spaces.
Ensure outdoor grounds and landscaping are clean and well-maintained.
Assist in snow and ice removal during inclement weather and manage pathways for resident safety.
Collect and dispose of trash from common areas and follow proper recycling procedures.
Collaborate with maintenance staff to address minor repairs, painting, water intrusion cleanup, and other service requests.
Clean vacant units to prepare them for new residents.
Provide excellent customer service to residents, responding to inquiries and concerns promptly.
Cover front desk/concierge duties and deliver packages to tenants as needed.
Comply with workplace safety and OSHA regulations.
Be present on-site to address building matters and meet with tenants, staff, vendors, and visitors.
Perform building inspections and maintenance repairs in various spaces, including small areas.
Lift and move objects exceeding 50 pounds.
Work in varying environmental conditions.
Perform duties in residential environments where domestic pets are present.

Requirements

Must be able to work a flexible schedule including days, nights, weekends, and holidays.
Must have work authorization.
Ability to ascend and descend stairs.
Ability to position oneself in small spaces for inspections and repairs.
Ability to perform duties in residential environments where domestic pets are routinely present.

Skills

Strong communication skills
Strong interpersonal skills
Ability to operate and maintain landscaping and maintenance equipment

Location

New York City

Work Type

Onsite
Full-time

Experience Level

Previous experience in a similar role is preferred

Education Level

High School diploma or equivalent

Salary/Compensations

$23.0819 per hour

About the Company

Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
Their services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
They partner with private owners and institutional investors globally.
Rose Associates utilizes technology and team expertise to operate over 30,000 units across 250 properties.
They have been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
Established in 1925, Rose Associates has a century of real estate expertise and an impeccable reputation for excellence and integrity.
It is a woman-owned business led by CEO Amy Rose.
They are committed to a corporate culture of belonging and inclusion.
As they expand across the Northeast, Rose provides opportunities for team members to grow their careers in an environment of respect and support.