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About the Role
The Facilities Associate supports the daily operation, maintenance, and hospitality functions of the workplace environment to ensure a safe, clean, and efficient facility. This role collaborates with Workplace Services and Facilities leadership to support maintenance activities, vendor coordination, and office services.
Responsibilities
- Supervise and coordinate routine maintenance tasks, repairs, and renovations.
- Proactively identify areas requiring maintenance or repair, create service tickets, and follow through to completion.
- Collaborate with external vendors and suppliers to procure necessary materials and services.
- Communicate project status updates to stakeholders.
- Conduct regular inspections to identify maintenance needs and address them promptly.
- Complete daily facility walkthroughs and identify opportunities for improvement, functionality concerns, or maintenance requirements.
- Ensure compliance with safety regulations and industry standards.
- Conduct regular safety inspections to identify hazards and potential risks, taking corrective actions.
- Assist in the planning and execution of facility improvement projects.
- Support project execution activities, including coordination with internal partners, completion of pre-move checks, and readiness reviews.
- Monitor project progress and address any challenges to keep projects on schedule.
- Escalate vendor delays, project risks, or unresolved issues to leadership.
- Assist with timely updates to floor plans.
- Assist with coordination of access badges.
- Provide support to the WPS team including being cross trained on reception and print.
Requirements
- High school diploma or equivalent required.
- 1+ year of experience in facilities support, workplace services, hospitality, maintenance, or a related field preferred.
- Basic proficiency in Microsoft Office Suite and familiarity with workplace service tools, facility request systems, or maintenance tracking platforms is preferred.
Skills
- Strong attention to detail
- Ability to multitask and adapt in a fast-paced, changing environment
- Strong customer service mindset
- Basic knowledge of facility operations, maintenance practices, and workplace services
- Good communication skills, both verbal and written
- Ability to work independently and as part of a team
- Familiarity with Microsoft Office tools and basic workplace technology systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Professional demeanor with a positive and service-oriented attitude
- Commitment to confidentiality and professionalism
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ year preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $26 CAD per hour
About the Company
- Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms.
- At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth.
- Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
- Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Equal Opportunity
- Opensity is committed to fostering an inclusive, equitable, and accessible workplace.
- We believe diverse perspectives strengthen our teams and the work we do for our clients.
- Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
- We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
- Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.