Case Manager | CAM + SAC at COMMUNITY HOUSING PARTNERSHIP | CA, US | Rezi

Case Manager | CAM + SAC at COMMUNITY HOUSING PARTNERSHIP

Case Manager | CAM + SAC

COMMUNITY HOUSING PARTNERSHIP · CA, US

2 weeks ago

Case Manager | CAM + SAC

COMMUNITY HOUSING PARTNERSHIP · CA, US

15 days ago
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About the Role

The Case Manager provides essential case management support services to residents in permanent supportive housing, focusing on individuals and families who have experienced homelessness. This role is crucial for connecting residents with resources, facilitating community building, and ensuring housing retention within a harm reduction and Housing First framework.

Responsibilities

  • Provide housing/program retention services
  • Provide case management services with a 1:25 case ratio
  • Create and track service plans
  • Assist with activities for community building and empowerment
  • Provide services using harm reduction principles
  • Conduct intakes and ensure appropriate follow-up and/or referrals are complete and documented
  • Provide ongoing creative outreach and engagement for supportive counseling, referral, and involvement in building and community events
  • Provide crisis intervention, conflict resolution and de-escalation services
  • Assist residents in preparation for unit inspections and/or annual re-certifications
  • Participate in team meetings, staff meetings, department meetings and organizational work groups
  • Accompany residents to community-based appointments
  • Assist the Resident Services Team Lead with the development and facilitation of groups and community-building activities as needed
  • Provide back-up coverage for other Resident Services staff
  • Other duties as assigned

Requirements

  • High School diploma or GED required
  • Two years of experience in the provision of social services or equivalent experience
  • Demonstrated ability to work with homeless or formerly homeless individuals and those struggling with substance use and mental health issues and disabilities
  • Ability to provide effective services to diverse populations
  • Ability to work collaboratively with referring providers in San Francisco
  • Experience in crisis intervention, conflict resolution, and counseling
  • Experience in organizing groups, group facilitation and group development
  • Demonstrated commitment to help break the cycle of homelessness and poverty, and to empower formerly homeless people by involving them in all aspects of HomeRise
  • Strong commitment to doing social justice advocacy
  • Administrative and computer skills (MS Word, Excel)
  • Valid phone number required

Skills

  • Harm reduction practices
  • Housing First model
  • Crisis intervention
  • Conflict resolution
  • De-escalation
  • Community organizing
  • Group facilitation
  • MS Word
  • Excel
  • Spanish/Mandarin/Cantonese/Russian (desired)

Location

  • 473 Ellis and 1000 Market Street, San Francisco, CA

Work Type

  • Full-Time
  • Non-Exempt

Experience Level

  • Two years of experience in social services or equivalent

Education Level

  • High School diploma or GED

Salary/Compensations

  • $31.97 per hour
  • $0.50 for bilingual

Benefits

  • 100% employer-paid employee healthcare options (Kaiser or Sutter)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • FSA childcare benefits
  • Medical benefits
  • Commuter benefits
  • 403(b) retirement investment opportunity with employer match
  • Employee Assistance Program
  • Paid on-the-job training
  • Career advancement opportunities
  • Professional development opportunities
  • Annual Education Benefit with paid time off
  • PTO (2 weeks accrued for the first 12 months, 3 weeks accrual from 13-36 months)
  • 14 paid holidays
  • One floating holiday for birthday
  • Sick time accrual
  • Employee Referral Program
  • HERO Award
  • Sabbatical leave after 5 years of service
  • 45-minute paid lunch period per shift

About the Company

  • HomeRise believes that home has the power to stabilize a person’s life through supportive housing, combining housing with services like mental health and job training.
  • HomeRise organizes residents and supporters to advocate for local and state policies, such as affordable housing, to combat homelessness.

Equal Opportunity

  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.
  • HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.