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About the Role
As a Compliance Trainer at Phoenix House, you will develop, implement, and conduct training with all clinical services employees beginning on their orientation day to ensure their optimal functioning in their roles. Be part of something bigger — help us build a healthier, addiction-free future together.
Responsibilities
- Assess the training and development needs of clinical services employees through surveys, interviews, focus groups, and communication with managers.
- Organize, plan, and present various forms of onboarding, orientation, and skills refresher trainings in all aspects of clinical roles.
- Develop and present unique clinical trainings to fulfill employees specific needs to maintain or improve job skills.
- Serve as a system administrator for the internal employee education and training platform (Relias).
- Administer new hire orientation and ongoing mandatory in-person/remote employee trainings.
- Maintain records of training and development activities, attendance, results of tests/assessments and retraining requirements for competency.
Requirements
- High School Diploma required.
- One year of education, training, communications experience.
- Excellent verbal, and written communication skills; strong oral presentation skills.
- Host trainings and presentations in person or virtual platform.
- Ability to work with staff on a diverse learning level.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate, research evidence-based practices, training options and alternatives.
- Ability to design and implement effective training and development.
- Proficient with Microsoft Office Suite, Relias or other education and training platforms, electronic health/medical records systems, and related program software.
- This job operates in an indoor office environment.
- This role routinely uses standard office equipment such as computers, phones, and photocopiers.
- Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
- Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.
Skills
- Leadership
- Initiative
- Ethical Practices & Boundaries
- Judgment
- Cultural Competence
- Relationship Management
- Emotional Intelligence
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity
Location
- PH Riverside - New York, NY
Work Type
- Full Time
- Morning
Experience Level
- Up to 25% travel
Education Level
- Graduate Degree
- Bachelor’s degree preferred
Salary/Compensations
- $56000.00 - $72000.00
Benefits
- 100% employer-paid medical insurance for all eligible employees and their dependents
- 10 Paid Holidays
- Paid vacation, sick time, personal and wellness time
- Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
- Pet insurance, legal support, and other supplemental insurance
- A generous tuition reimbursement program
- 403(b) retirement plan
About the Company
- Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
- We provide treatment, housing, and support services for our clients and their families.
- Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
- By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.