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About the Role
The Network Engineer - Platform Services is responsible for the day-to-day operation, maintenance, reliability, and continuous improvement of the firm's core infrastructure platforms, including enterprise storage, networking, backup and recovery, virtualization, and related supporting services. This role performs routine operational work, resolves incidents, and ensures infrastructure systems remain secure, supported, available, and fully operational. The engineer will identify operational risks, simplify support processes, optimize infrastructure services, and recommend practical alternative solutions.
Responsibilities
- Operate, maintain, and improve core infrastructure platforms.
- Perform routine operational tasks such as patching, moves, adds, and changes.
- Validate successful completion of backups and scheduled maintenance.
- Resolve incidents and service requests.
- Ensure infrastructure systems are secure, supported, available, and operational.
- Collaborate with IT teams, business departments, vendors, and stakeholders.
- Identify operational risks and simplify support processes.
- Optimize infrastructure services.
- Recommend solutions to improve resiliency, supportability, security, performance, and cost-effectiveness.
- Coordinate cross-functional technical work.
- Lead infrastructure maintenance, upgrade, migration, or recovery activities.
- Plan and execute maintenance, patching, upgrades, migrations, and changes using documented plans.
- Analyze complex technical issues, identify root causes, and prioritize remediation.
- Communicate technical impacts clearly to stakeholders.
- Manage multiple operational assignments and project tasks.
- Maintain accurate documentation.
Requirements
- Bachelor’s degree in information technology, Computer Science, Engineering, or a related field preferred; equivalent relevant experience may be considered.
- Five or more years of progressive experience supporting enterprise infrastructure operations.
- Experience supporting enterprise storage, networking, backup and recovery, virtualization, cloud services, and data center technologies.
- Experience supporting a large, geographically dispersed professional services organization is preferred.
- Law firm experience is a plus.
- Relevant technical certifications from infrastructure, cloud, networking, virtualization, storage, or backup vendors are preferred.
- Working knowledge of high availability, redundancy, disaster recovery, business continuity, capacity planning, and infrastructure lifecycle management.
- Ability to analyze complex technical issues, identify root causes, prioritize remediation, and communicate impacts clearly to technical and nontechnical stakeholders.
- Ability to manage multiple operational assignments and project tasks while meeting deadlines and maintaining accurate documentation.
Skills
- Enterprise storage
- Networking
- Backup and recovery
- Virtualization
- Cloud services
- Data center technologies
- High availability
- Redundancy
- Disaster recovery
- Business continuity
- Capacity planning
- Infrastructure lifecycle management
Location
- New York
Work Type
- Hybrid
Experience Level
- Five or more years of progressive experience
Education Level
- Bachelor’s degree in information technology, Computer Science, Engineering, or a related field preferred
- Equivalent relevant experience may be considered
- Relevant technical certifications preferred
Salary/Compensations
- USD $120,000.00/Yr. - USD $150,000.00/Yr.
Benefits
- 401k with employer match
- Sick and vacation time
- Opportunities for growth and advancement
About the Company
- Lewis Brisbois is a full-service AmLaw 100 firm.