Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Senior Claims Specialist/Claims Technical Director - Great American Risk Solutions role.

Rezi rewrites your resume against Great American Insurance Group's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Senior Claims Specialist/Claims Technical Director - Great American Risk Solutions posting at Great American Insurance Group — free, in seconds.

About the Role

Great American Risk Solutions is seeking an experienced Senior Claims Specialist/Claims Technical Director to manage a complex nationwide portfolio of commercial casualty claims, with a primary focus on construction-related exposures. This highly technical role requires strong coverage analysis, litigation management, and claim resolution expertise across primary and excess casualty programs. The successful candidate will handle a manageable pending inventory, allowing for deeper claim involvement and strategic oversight of complex files, working alongside an industry-leading claims organization.

Responsibilities

Manage a portfolio of complex commercial casualty claims, including construction defect, construction site accident, contractor liability, premises liability, and excess/umbrella exposures.
Investigate, evaluate, and resolve claims involving significant damages, complex liability issues, and extensive litigation.
Analyze policy coverage and prepare detailed coverage position letters, reservation of rights letters, and coverage determinations.
Handle New York contractor claims, including claims involving New York Labor Law exposures and related construction liability matters.
Direct litigation strategy in partnership with defense counsel, attending mediations, arbitrations, depositions, settlement conferences, and trials as appropriate.
Establish and maintain appropriate reserves, ensuring accurate claim valuation and timely reserve recommendations.
Evaluate liability, damages, risk transfer opportunities, and exposure throughout the life of a claim.
Collaborate with underwriting, legal, and other internal stakeholders to ensure consistent claim handling and strong customer service.
Communicate complex claim developments, coverage positions, and litigation strategies effectively with insureds, brokers, attorneys, and business partners.
Monitor claim trends and identify potential exposure issues impacting overall portfolio performance.
Maintain compliance with company procedures, regulatory requirements, and industry best practices.
Maintain required adjuster licenses and complete continuing education requirements.
Support team initiatives and contribute technical expertise to complex claim discussions and claim handling excellence.

Requirements

Bachelor's degree or equivalent combination of education, training, and relevant claims experience.
Generally, 8+ years of commercial casualty claims experience, including significant exposure to construction-related claims and litigated matters.
Experience handling New York contractor claims and familiarity with New York Labor Law exposures strongly preferred.
Demonstrated expertise in coverage analysis, coverage position drafting, and complex claim investigation and resolution.
Extensive litigation management experience, including working closely with defense counsel and managing claims through trial, mediation, or arbitration.
Exceptional written, verbal, and interpersonal communication skills with the ability to explain complex coverage and claim issues clearly.
Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Skills

Coverage analysis
Litigation management
Claim resolution
Construction defect claims
Construction site accident claims
Contractor liability claims
Premises liability claims
Excess/umbrella exposure claims
New York Labor Law
Risk transfer
Communication skills

Location

Cincinnati
Remote

Work Type

On-site (4 days/week in Cincinnati)
Remote (for candidates outside greater Cincinnati area)
Hybrid

Experience Level

Senior
8+ years

Education Level

Bachelor's degree
CPCU designation or other advanced insurance credentials preferred

Salary/Compensations

$90,000.00 - $125,000.00

Benefits

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits

About the Company

Great American Insurance Group is a leader in the insurance industry, combining a "small company" culture with "big company" expertise.
With over 30 specialty and property and casualty operations, there are always opportunities to learn and grow.
Great American values and recognizes the benefits derived when people with different backgrounds and experiences work together.
The goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Great American Risk Solutions writes a diverse portfolio of primary and excess property and casualty business, with a strong focus on surplus lines and specialized market solutions.
The team delivers creative underwriting and claims solutions for complex risks across the country.
Risk Solutions is recognized for its collaborative culture, bringing together underwriting, claims, and shared services professionals.
The organization values integrity, accountability, continuous development, and a commitment to delivering exceptional service in an evolving marketplace.

Equal Opportunity

Great American values and recognizes the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.