Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Manager Housekeeping role.
Rezi rewrites your resume against Hilton Grand Vacations's job description. Free.
Tailor your resume to this Manager Housekeeping role.
Rezi rewrites your resume against Hilton Grand Vacations's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Manager Housekeeping posting at Hilton Grand Vacations — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Manager Housekeeping posting at Hilton Grand Vacations — free, in seconds.
About the Role
Join our service-oriented team at The Central At 5th Hilton Club Resort, a 161-room property in the heart of NYC. We empower our team members to build hospitality skills and create wonderful vacation memories for our owners, members, and guests.
Responsibilities
- Manage and coordinate all departmental team members to ensure efficient and productive operations.
- Inspect units and common areas to ensure compliance with departmental standards.
- Perform tasks of all housekeeping department positions as needed.
- Monitor guest requests and complaints, resolving issues and coordinating with other departments.
- Ensure accurate inventory of linens and supplies.
- Maintain laundry operations within productivity standards.
- Ensure carpet and floor maintenance program compliance.
- Secure all departmental assets, equipment, supplies, and storage areas.
- Hire, supervise, counsel, and train housekeeping staff.
- Perform administrative tasks including payroll, timekeeping, and scheduling.
- Investigate accidents and initiate accident reports with corrective actions.
- Ensure departmental staff work safely and in accordance with OSHA regulations.
- Adhere to corporate purchasing policies, controls, budgets, and schedules.
- Conduct departmental meetings.
- Lead, direct, supervise, motivate, inspire, and hold accountable all team members.
- Adhere to all departmental policies, procedures, safety standards, and grooming standards.
- Proper use of all cleaners, chemicals, and equipment.
- Multi-task responsibilities and prioritize duties to meet deadlines.
- Adjust to schedule changes and shift coverage on short notice.
- Manage department financials, checkbooks, inventory, forecasting, and budgeting.
- Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
- Complete all required Company training and compliance courses.
- Adhere to Company standards and maintain compliance with all policies and procedures.
- Perform other related duties as assigned.
Requirements
- 3-5 years related experience
- 2+ Years supervisory experience
- Good understanding and use of computers and programs (MS Office, Teams, and OneDrive, others)
- Credentials in health and safety training (OSHA, Blood Borne Pathogen, etc.)
- Familiar with TSW and AS400 (preferred)
- Experience with ADP Workforce Manager for staff scheduling (preferred)
Skills
- MS Office
- Microsoft Teams
- OneDrive
- Health and safety training
- OSHA
- Blood Borne Pathogen
- TSW
- AS400
- ADP Workforce Manager
- Staff scheduling
- Financial management
- Inventory management
- Forecasting
- Budgeting
- Guest service
- Problem-solving
- Communication
- Leadership
- Team management
- Training
- Administrative tasks
- Purchasing
- Safety compliance
Location
- New York, NY
Work Type
- Full-time
Experience Level
- 3-5 years related experience
- 2+ Years supervisory experience
Salary/Compensations
- $71k-$73k annually
Benefits
- Comprehensive health care options starting day 1
- Travel Discounts Program with hotel rates worldwide
- Employee Assistance Program
- Numerous learning and advancement opportunities
- Flexible PTO plan for managers and above
- Company culture that values work-life balance and family-friend
- Comprehensive 401(k) program with company match
- Exclusive employee stock purchase program
- Range of exclusive perks
About the Company
- Our newest property is The Central At 5th Hilton Club Resort, a 161-room hotel located in the heart of NYC, steps away from Fifth Avenue, Time Square, Teather District and Central Park.
- We are Hilton Grand Vacations.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.