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About the Role
Finger Lake Pet Resort is seeking dog lovers with a passion for providing top-notch care and a desire to grow with a company of like-minded individuals. As a Lead Animal Care Technician, you will be a kind, conscientious, detail-oriented caregiver with a flexible schedule and a desire to lead people. We strive to provide a safe, fun, and rewarding work environment with a focus on pampering pets and ensuring smiles all around.
Responsibilities
- Set the standard for optimum operation of your center and adhere to operating policies.
- Lead the team by example.
- Train staff on their roles and provide necessary advice and resources.
- Take charge of the facility in the absence of the General Manager and Assistant Manager.
- Communicate dog behavior, supply needs, and potential incidents to leadership.
- Oversee dog playgroups, managing their behavior and playtime.
- Learn animal behavior, including canine body language, to provide a safe environment.
- Make dogs comfortable in a kennel and playgroup environment.
- Manage the cleanliness of kennels and play areas to the highest standards.
- Clean toys, wash dishes, mop floors, vacuum hair, and manage dog messes.
- Feed pets according to instructions and ensure they have fresh water, clean bedding, and a comfortable space.
- Administer medication according to veterinary instructions.
- Use common sense to solve problems related to dogs in our care.
- Work with initiative to take on various tasks.
- Communicate effectively with team members.
- Provide excellent customer service and engage with pet parents.
- Follow established safety protocols to ensure a safe and fun environment.
Requirements
- Natural leadership ability, with previous leadership experience preferred.
- Drive to take the lead.
- Dependability, focus, and adherence to facility standards and safety protocols.
- Comfort with computers and technology, including kennel software.
- Ability to work well with others.
- Ability to communicate properly, promptly, and effectively with team members, management, and pet parents.
- Flexible schedule, including willingness to work evenings, weekends, and holidays.
- Keen observation skills to ensure guest safety and comfort, and to report issues.
- Previous pet care/animal experience preferred, but not required.
- Comfort with dogs of all sizes and breeds.
- Ability to stand/work upright for multiple hours at a time, in all weather types.
- Ability to lift at least 50 lbs.
- Ability to remain active throughout the shift.
Skills
- Leadership
- Communication
- Customer Service
- Attention to Detail
- Problem Solving
- Teamwork
- Flexibility
- Canine Knowledge
- Cleaning
- Animal Care
- Tech Savvy
Location
- Finger Lake
Work Type
- Full-time
Experience Level
- Lead
Salary/Compensations
- $17.25/hr
Benefits
- Discounted daycare and boarding for your own dog
- Medical/vision/dental plans (for full-time employees)
- 401k (for full-time employees)
About the Company
- At Finger Lake Pet Resort, we are all about hiring and retaining the best talent for our furry friends.
- We strive to provide a safe, fun, and rewarding work environment with a focus on pampering pets and ensuring smiles all around.