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About the Role

Havenly is seeking a sales-driven Design Expert for its Seattle, WA studio. This role is critical in delivering a high-end, personalized customer experience while driving sales growth. The ideal candidate is passionate about interior design, thrives in a fast-paced environment, and loves exceeding sales goals.

Responsibilities

Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
Consult clients in-store and virtually on furniture selections and design choices tailored to their needs.
Manage the entire customer journey from initial inquiry to purchase execution.
Identify and act on opportunities to enhance sales and improve the customer experience within the studio.
Master product offerings and design services to guide clients through purchasing decisions.
Work with clients to complete room designs, ensuring proper size and fit of selected furniture pieces.
Maintain proactive and timely communication with clients post-purchase to ensure satisfaction and encourage repeat business.
Act as a brand ambassador to cultivate a strong community presence and build local customer relationships.

Requirements

2-3 years of experience in sales, preferably in furniture or interior design.
Experience in the Interior Design and/or home furnishings industry.
Ability to speak to and create mood boards, and floor plans for clients.
Proven track record of meeting or exceeding sales targets with a consultative selling approach.
Ability to manage multiple clients and projects efficiently.
Ability to stand, bend, and maneuver in the studio to assist clients and arrange product displays.
Ability to lift up to 50 lbs. and handle furniture items as needed.

Skills

Sales
Customer Service
Product Knowledge
Client Consultation
Sales Process Management
Sales Growth
Spatial Planning
Mood Board Creation
Client Follow-Up
Brand Ambassadorship
Consultative Selling
Canva
Interior design floor planning software
Google Suite
CRM experience preferred
Adaptability
Trend Awareness
Aesthetics

Location

Seattle, WA

Work Type

Full-time
Onsite

Experience Level

2-3 years

Salary/Compensations

$85-100K+ per year (60/40 split between base salary and commissions)

Benefits

PTO
Health benefits (medical, dental, vision)
401K
Company equity
Employee discounts on furniture and design services

About the Company

Havenly believes everyone deserves a home they love and is the country's leading interior design service.
Through its brand Interior Define, Havenly is transforming how people shop for custom furniture by combining design expertise with a seamless sales process.

Equal Opportunity

Havenly is committed to diversity and inclusion. All qualified candidates are encouraged to apply, even if they don’t meet every requirement. If you’re driven, eager to learn, and passionate about sales and design, we want to hear from you.