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About the Role
As a Field Service Engineer at Applied Materials, you will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Responsibilities
- Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
- Use digital analytics for troubleshooting
- Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers
- Fulfill additional duties, as assigned
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- Basic mechanical aptitude
- Willing to learn and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
- Extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height
- Lifting up to 35 lbs.
- Ability to distinguish between colors
- Working with electricity
- Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
- Use of hand and power tools
- Use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
Skills
- Digital analytics
- Basic diagnostic techniques
- Preventative maintenance
- Corrective maintenance
- Electrical systems maintenance
- Vacuum systems maintenance
- Mechanical systems maintenance
- Plasma systems maintenance
- Hydraulic systems maintenance
- Gas systems maintenance
- Customer communication
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Pneumatics knowledge
- Hydraulics knowledge
- Electronics knowledge
- Vacuum knowledge
- Thermodynamics knowledge
- Hand tool usage
- Digital multimeter usage
Location
- Hiroshima,JPN
- Kitakami,JPN
- Kumamoto,JPN
- Nishi Tokyo,JPN
- Yokkaichi,JPN
Work Type
- Full time
Experience Level
- 1–2 years of work experience in customer/field service support, or a related technical field
Education Level
- Associate degree
- Military technical training
- Trade certification
- Associate degree in electronics or engineering technologies
Benefits
- Supportive work culture that encourages learning, development, and career growth
- Empowerment to push boundaries and learn every day
- Programs and support for personal and professional growth
- Care for employees at work, at home, or wherever they may go
About the Company
- Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.
- The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips.
- Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.
- The work we do together advances the world’s technology.
Equal Opportunity
- Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.