Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this frog, Service Design - Senior Consultant role.
Rezi rewrites your resume against Capgemini's job description. Free.
Tailor your resume to this frog, Service Design - Senior Consultant role.
Rezi rewrites your resume against Capgemini's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the frog, Service Design - Senior Consultant posting at Capgemini — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the frog, Service Design - Senior Consultant posting at Capgemini — free, in seconds.
About the Role
As AI reshapes how organizations operate, compete, and create value, we are evolving our consulting model to be AI-enabled by design, augmenting human judgment with analytics, automation, and generative AI. Our teams are looking for consultants who are not only strong problem solvers, but who are excited to work differently in an AI-first world: curious, adaptable, and ready to help clients reimagine how work gets done. Within frog's Creative & Design practice, we help organizations create meaningful products, services, and experiences by combining creativity, strategy, research, design, and technology.
Responsibilities
- Lead service design activities across multidisciplinary engagements.
- Create journey maps, service blueprints, ecosystem maps, and visual frameworks.
- Design systemic interventions across complex partner ecosystems.
- Facilitate research, workshops, co-creation, and stakeholder alignment.
- Prototype and validate service concepts through walkthroughs and role play.
- Balance user, provider, operational, and business needs.
- Contribute to proposals, pitches, mentoring, and practice development.
- Use AI-enabled tools to accelerate research, synthesis, and service innovation.
Requirements
- Ability to coordinate a team and drive a project forward.
- Ability to present and sell a project internally and to clients.
- Ability to contribute to project costing and organization.
- Ability to propose innovative approaches.
- Ability to design.
- Mastery in storytelling with the permanent willingness to take results to the next level.
- Supervise more junior profiles on small projects.
- 5+ years in Service Design, Strategic Design, Business Design, or a related discipline.
- Portfolio demonstrating strong service design and visual communication skills.
- Experience leading service design workstreams in multidisciplinary teams.
- Confident presentation, storytelling, workshop, and stakeholder management capabilities.
- Proficiency with contemporary design, collaboration, and prototyping tools and methods.
Skills
- Service Design
- Strategic Design
- Business Design
- Visual Communication
- Presentation
- Storytelling
- Workshop Facilitation
- Stakeholder Management
- Design Tools
- Collaboration Tools
- Prototyping Tools and Methods
- AI-enabled tools
Location
- Posted Location
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's degree in Design, Visual Communications, or a related discipline preferred.
Salary/Compensations
- $112,600 - $160,000
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
About the Company
- Since June 2021, frog is part of Capgemini Invent.
- frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.
- We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.
- Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture.
- Frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table.
- We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets.
- Frogs prize humour, positivity, and community just as highly as performance and outcomes.
- Our culture is open, flexible, inclusive, and engaging.
- Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large.
- Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
- It is a responsible and diverse group of 340,000 team members in more than 50 countries.
- With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.
- It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Equal Opportunity
- Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace.
- Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.
- We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.
- All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
- This is a general description of the Duties, Responsibilities and Qualifications required for this position.
- Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.
- Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship.
- Capgemini is committed to providing reasonable accommodation during our recruitment process.
- If you need assistance or accommodation, please reach out to your recruiting contact.
- Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
- Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law