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About the Role
As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.
Responsibilities
- Lead day-to-day commerce strategy and execution across retail and media channels.
- Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Walmart, Target, Criteo, etc.).
- Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
- Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
- Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
- Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
- Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
- Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
- Contribute to internal best practice sharing, training sessions, and new business initiatives.
- Ensure financial excellence across accounts, meticulous stewardship of campaign budgets, spends, contracts, and invoices.
- Occasional travel, as required, based on client needs.
Requirements
- Bachelor’s Degree or equivalent experience.
- 4+ years of experience in digital commerce, retail media, advertising agency or related fields, ideally with exposure to performance/direct response campaigns.
- Experience in retail and media sides of the business preferred but not required.
- Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
- Experience leading or mentoring junior team members, with a collaborative and supportive approach.
- Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
- Excellent communication, presentation, and organizational skills.
- Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
- Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture.
- A bias for action, ownership mentality, and comfort working with minimal supervision.
- Ability to translate complex data and trends into actionable recommendations for clients.
Skills
- eCommerce strategy
- eCommerce execution
- Retail media
- Advertising
- Performance/direct response campaigns
- Data analysis
- Client relationship management
- Team leadership
- Business acumen
- Analytical ability
- Excel skills
- Communication skills
- Presentation skills
- Organizational skills
- Problem-solving
- Priority management
- Adaptability
Location
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Manager
- 4+ years experience
Education Level
- Bachelor's Degree or equivalent experience
Salary/Compensations
- USD $80,000-$110,000
Benefits
- Competitive rewards package
- Unparalleled career growth opportunities
- Supportive, fun, and engaging culture
About the Company
- Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands.
- We give clients access to near real-time performance measurement and improve sales, share, and profit.
- With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.
- Omnicom is committed to hiring and developing exceptional talent.
- We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.
- We strongly believe that celebrating what makes us different makes us better together.
Equal Opportunity
- At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable bringing their authentic selves to work.
- We are an Equal Opportunity Employer and participate in E-Verify.
- Everyone who applies will receive fair consideration for employment.
- It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
- EOE/AA/M/D/V/F.