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About the Role
Gallagher Bassett Canada is seeking a full-time bodily injury claims adjuster for their Scarborough Branch. This hybrid role is responsible for the investigation, evaluation, disposition, and settlement of various types of losses including general liability, product liability, property damage, and third-party auto tort claims.
Responsibilities
- Exercises proper judgment and decision making to analyze claims exposure, determine the proper course of action, and appropriately settle the claim.
- Interacts extensively with various parties involved in the claim process.
- Negotiates with solicitors and directly with parties to resolve claims within granted authority.
- Handles claims consistent with client and corporate policies, procedures, and best practices, adhering to statutory, regulatory, and ethics requirements.
- Documents and communicates all claim activity timely and effectively to support the outcome of the claim file.
Requirements
- Knowledge of accepted industry standards and practices.
- Analytical skills necessary to make decisions and resolve issues inherent in handling claims.
- Ability to successfully negotiate the settlement and disposition of claims, including interpreting related documentation.
- Negotiates with solicitors and directly with parties to resolve claims within authority granted.
- Strong coverage skills.
- Ability to multi-task and adapt to a changing environment.
- Time management skills.
- Strong organization skills with attention to detail and accuracy.
- Excellent verbal and written communication skills demonstrating professionalism.
- Strong understanding of Microsoft Office programs (Word, Excel, PowerPoint).
- Exceptional customer service skills.
- Minimum of 5 years Bodily Injury Claims experience.
- Experience working in commercial lines claims and retail claims environment is an asset.
- Fully licensed in all provinces where claims are being handled or able to be licensed.
- Minimum requirement completion of CIP courses: C11, C12, C14, and C110.
Skills
- Critical thinking
- Problem solving
- Planning and organizing activities
- Client service
- Negotiation
- Verbal communication
- Written communication
- Adaptability
- Time management
- Organization
- Attention to detail
- Accuracy
- Professionalism
- Microsoft Office proficiency
Location
- Scarborough Branch
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Minimum of 5 years Bodily Injury Claims experience
Education Level
- College/University degree or equivalent work experience preferred
- CIP designation preferred
Benefits
- Competitive compensation
- Comprehensive benefits programs designed to support well-being
- Career development opportunities and ongoing learning
- Collaborative, people-first culture with accessible leadership
- Opportunity to do meaningful work with global reach and local impact
About the Company
- Gallagher Bassett helps clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives.
- The company fosters a culture that values teamwork, encourages curiosity, and celebrates the impact of work.
- Gallagher Bassett is poised for aggressive growth.
Equal Opportunity
- Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).