Customer Experience Specialist I at Protective Industrial Products | Latham, NY, US | Rezi

Customer Experience Specialist I at Protective Industrial Products

Customer Experience Specialist I

Protective Industrial Products · Latham, NY, US

2 weeks ago

Customer Experience Specialist I

Protective Industrial Products · Latham, NY, US

15 days ago
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About the Role

Join our hiring event to meet the team, learn about the role, and interview with us during the event. As a Customer Experience Specialist, you'll deliver exceptional service through phone, email, and chat interactions. You'll help customers resolve order concerns, returns, shipping issues, pricing discrepancies, and more, ensuring a seamless customer experience from start to finish.

Responsibilities

  • Deliver exceptional service through phone, email, and chat interactions.
  • Help customers resolve order concerns, returns, shipping issues, and pricing discrepancies.

Requirements

  • High School Diploma required
  • Previous customer service experience preferred

Skills

  • Passion for helping customers and solving problems
  • Strong communication and interpersonal skills
  • Ability to thrive in a fast-paced team environment
  • Attention to detail and commitment to quality service
  • Basic computer proficiency, including Microsoft Outlook and web-based applications

Location

  • 25 British American Blvd

Work Type

  • On-site interview

Education Level

  • High School Diploma
  • Associate degree preferred

About the Company

  • Looking for a rewarding career where you can make a difference for customers every day?