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About the Role
This field-based operations role provides hands-on support where the LV Collective portfolio needs it most, stepping into temporary property vacancies, supporting acquisitions, reinforcing operating standards, and helping on-site teams execute plans. Assignments may require travel for three to four weeks at a time. This role is designed for experienced property managers comfortable with details, real-time problem-solving, and improving properties. It serves as a development path into property leadership, multi-site, or regional operations roles.
Responsibilities
- Deploy to communities with leadership vacancies, performance needs, or peak-period demands for three to four weeks.
- Provide interim on-site leadership and maintain day-to-day operating cadence.
- Assess property needs, establish action plans, and communicate progress, risks, and support needs.
- Support leasing, resident experience, collections, make-ready, vendor coordination, team accountability, and administrative execution.
- Create clear handoffs at the end of each assignment, including completed work, open items, risks, and recommendations.
- Support property acquisitions, openings, and management transitions through on-site execution.
- Organize and complete transition checklists, staffing and vendor follow-up, resident communications, systems readiness, document collection, and property setup.
- Coordinate with various departments to keep transition workstreams on schedule.
- Identify operational gaps, resolve issues within authority, and escalate risks.
- Document lessons learned and recommend improvements to transition plans, checklists, and training.
- Train and coach teams on LV operating standards, systems, and procedures.
- Support the onboarding of new property leaders and help them establish a strong weekly operating cadence.
- Observe on-site execution, provide real-time feedback, and confirm training translates into consistent practice.
- Create or improve practical tools, checklists, quick guides, and training materials.
- Model LV expectations for ownership, urgency, communication, resident service, and follow-through.
- Conduct focused property reviews covering lease files, rent roll, delinquency, renewals, purchasing, make-ready, resident experience, Entrata hygiene, and SOP compliance.
- Track findings through resolution and communicate recurring themes.
- Help properties close gaps identified through audits, partner visits, takeover plans, or leadership reviews.
- Maintain accurate action logs, trackers, and written updates.
- Review property reports, payables, budget variances, leasing pace, and other operating indicators.
- Support turn and move-in readiness, including pre-turn audits, vendor and cost tracking, and post-turn chargeback review.
- Assist with month-end follow-up, contract and vendor tracking, property reporting, and special operational projects.
- Compile information from on-site teams into concise updates with clear findings, actions, owners, and deadlines.
- Identify opportunities to simplify work, standardize execution, and reduce administrative burden.
- Serve as flexible support for Regional Managers and the Director of Operations during vacancies, PTO, transitions, and high-volume periods.
- Participate in property, regional, and partner calls and follow through on action items.
- Support special projects, operating initiatives, policy rollouts, and portfolio audits.
- Travel frequently and work evenings or weekends when property conditions, transitions, or peak operating periods require it.
Requirements
- Three or more years of property management experience in student housing or multifamily housing.
- Prior experience as a Property Manager, General Manager, Community Manager, or comparable on-site leader required.
- Experience leading a community through a full turn, move-in, lease-up, opening, or management transition strongly preferred.
- Experience providing interim leadership, supporting multiple sites, or coaching on-site teams preferred.
- Working knowledge of Fair Housing, resident account management, leasing operations, collections, make-ready, purchasing, and vendor coordination.
- Comfort reading property financial reports, budgets, general ledger activity, invoices, and variance reports.
- Proficiency in Entrata or another property management platform and Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- Ability to travel extensively and remain on-site for assignments lasting three to four weeks, with schedule flexibility during peak periods.
- Bachelor's degree preferred; equivalent property management experience will be considered.
Skills
- Hands-on operator with strong judgment, urgency, and personal accountability.
- Clear coach and communicator who can build credibility quickly with on-site teams.
- Highly organized, detail-oriented, and disciplined about documentation and follow-through.
- Calm and resourceful in unfamiliar environments and periods of rapid change.
- Able to balance immediate property needs with consistent standards and long-term improvement.
- Comfortable working independently while knowing when to escalate risk or ask for support.
- Collaborative across Operations, Leasing, Marketing, Accounting, Facilities, Systems, and People Operations.
- Motivated to grow into a property leadership, multi-site, or regional operations role.
Location
- Field-based
Work Type
- Full-time
- Travel required
Experience Level
- Experienced
Education Level
- Bachelor's degree preferred
About the Company
- LV Collective is an equal-opportunity employer.
Equal Opportunity
- LV Collective prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. LV Collective conforms to the spirit as well as to the letter of all applicable laws and regulations.