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About the Role

The HR Associate III (Payroll & Benefits) supports the administration of payroll and employee benefits programs by processing payroll transactions, maintaining employee records, responding to employee inquiries, and assisting with day-to-day benefits administration. This role ensures the accurate and timely processing of payroll and benefits activities while maintaining data integrity, confidentiality, and a high level of customer service.

Responsibilities

Process the full payroll cycle, ensuring accurate and timely payroll execution.
Administer payroll-related employee transactions, including hires, terminations, pay changes, transfers, promotions, and leave-related payroll adjustments.
Perform payroll audits, reconciliations, balancing activities, and payroll controls.
Review and administer timekeeping records, identify discrepancies, and escalate or assist in resolving payroll errors.
Follow established payroll procedures and support compliance with payroll regulations, tax requirements, wage and hour laws, and company policies.
Respond to employee and manager payroll inquiries and escalate complex issues.
Prepare and maintain payroll reports, support year-end activities, and assist with audit documentation.
Maintain payroll records, procedures, and documentation.
Coordinate with Finance, HR and other stakeholders to support payroll accuracy and compliance.
Provide input on payroll process improvements and assist with implementation of approved changes.
Administer routine benefits activities, including enrollments, qualifying life event changes, eligibility updates, and terminations.
Respond to routine employee benefits questions and provide day-to-day support regarding benefit programs, enrollment processes, and eligibility requirements.
Coordinate benefit deductions and conduct regular payroll-to-benefit reconciliation reviews.
Support open enrollment administration, employee communications, and enrollment processing activities.
Assist with vendor file audits, carrier updates, and benefits reporting activities.
Escalate complex benefit issues, leave matters, accommodation requests, and policy questions to the Benefits & Leave Manager.
Maintain accurate employee benefit records and support benefits data integrity within HR systems.
Maintain accurate employee data within HRIS, payroll, and benefit systems, ensuring timely processing of employee changes.
Maintain confidentiality of payroll, benefits, and employee information.
Prepare reporting, maintain process documentation, and assist with departmental process improvement initiatives.
Cross-train with HR Operations team members, provide backup support, and assist with administrative and operational activities as needed.

Requirements

High School Diploma required.
One or more years of experience in payroll administration, benefits administration, human resources, or a related HR operations function.
Experience processing transactions, maintaining records, and working with confidential information in a professional environment.
Basic knowledge of payroll and benefits administration practices and applicable company policies and procedures.
Experience with payroll, HRIS, and timekeeping systems such as Paylocity, Workday, ADP, UKG, or similar platforms.
Experience in creating reports, analyzing HR data, and supporting process improvement initiatives preferred.
HR certification (PHR, SHRM-CP, or similar) preferred but not required.
Working knowledge of payroll and benefits administration practices.
Strong analytical and problem-solving skills with the ability to identify process improvement opportunities.
Excellent organizational skills and attention to detail.
Strong customer service orientation and commitment to a positive employee experience.
Ability to manage multiple priorities in a fast-paced environment.
Ability to follow established policies, procedures, and work instructions.
Computer proficiency and technical aptitude with advanced Microsoft Office skills, particularly Excel.
Experience with HRIS/payroll systems and employee data management.
Excellent verbal, written, and interpersonal communication skills.
Demonstrated professionalism, discretion, and ability to handle confidential information.
Strong teamwork, collaboration, and relationship-building skills.
Self-directed with the ability to investigate issues and recommend practical solutions.
Continuous improvement mindset with the ability to support process optimization initiatives.
Prolonged periods of sitting and working at a computer workstation, including frequent use of a keyboard, mouse, and telephone.
Frequent communication with employees, managers, and external partners in person, by phone, and through virtual meeting platforms.
Ability to move throughout office, manufacturing, laboratory, warehouse, and other facility areas to support employee services and HR programs.
Occasional standing, walking, bending, reaching, and carrying materials.
Ability to occasionally lift and transport files, office supplies, presentation materials, or event-related items weighing up to 20 pounds.
Ability to attend meetings, employee events, orientations, and training sessions, which may require extended periods of standing.
Primarily performed in a professional office environment.
Regular interaction with employees and business partners across corporate, manufacturing, laboratory, quality, and operational functions.
May require periodic access to manufacturing, laboratory, warehouse, and other operational areas, including cGMP-regulated environments, while adhering to company safety procedures, gowning requirements, and applicable policies.
Fast-paced environment requires the ability to manage multiple priorities, deadlines, confidential matters, and changing business needs.
Exposure to varying noise levels and environmental conditions when visiting operational areas.
Occasional support of employee engagement activities, training programs, audits, inspections, onboarding events, and other HR initiatives outside of standard business hours.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Skills

Payroll administration
Benefits administration
HR operations
HRIS systems
Timekeeping systems
Paylocity
Workday
ADP
UKG
Microsoft Office
Excel
Data analysis
Process improvement
Customer service
Communication
Interpersonal skills
Professionalism
Discretion
Confidentiality
Teamwork
Collaboration
Relationship-building
Problem-solving
Organizational skills
Attention to detail

Location

East Syracuse, NY

Work Type

Onsite

Experience Level

One or more years of experience

Education Level

High School Diploma
Associate's degree preferred
Bachelor's degree preferred

Salary/Compensations

$25.48—$36.89 USD

Benefits

Target Bonus 5%

About the Company

LOTTE BIOLOGICS is delivering therapies that enable a healthier world.
A new company, built on 80 years of tradition.
Embody core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives.
Mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.

Equal Opportunity

We are an Equal Employment Opportunity (“EEO”) Employer.
We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities!
If this is the work that you want to do, in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today!