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About the Role

Interior Define is seeking a sales-driven Design Expert for its Los Angeles Studio team. This role is critical in delivering a high-end, personalized customer experience while driving sales growth. The ideal candidate is passionate about interior design, thrives in a fast-paced environment, and excels at exceeding sales goals.

Responsibilities

Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces.
Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
Act as a brand ambassador to cultivate a strong community presence in Los Angeles, CA and build local customer relationships.

Requirements

2-3 years of experience in sales (preferably in furniture or interior design).
Experience in the Interior Design and/or home furnishings industry.
Ability to speak to and create mood boards, and floor plans for clients.
Proven track record of meeting or exceeding sales targets with a consultative selling approach.
Manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
Comfortable adapting to new platforms in a tech-driven environment.
Flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
Stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.
Ability to stand, bend, and maneuver in the studio to assist clients and arrange product displays.
Ability to lift up to 50 lbs. and handle furniture items as needed.

Skills

Sales
Interior Design
Customer Service
Product Knowledge
Client Consultation
Sales Process Management
Spatial Planning
Mood Board Creation
2D and 3D design software proficiency (a plus)
Client Follow-Up
Brand Ambassadorship
Canva
Interior design floor planning software
Google Suite
CRM experience (preferred)

Location

Los Angeles, CA

Work Type

Full-time
Onsite

Experience Level

2-3 years of sales experience

Salary/Compensations

$85-100K+ per year (on target earnings)

Benefits

PTO
Health benefits (medical, dental, vision)
401K
Company equity
Employee discounts on furniture and design services

About the Company

Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design-forward pieces defined by how our customers live and what they love.
From sofas and sectionals to chairs and ottomans, every Interior Define piece can be tailored through 125+ fabrics (including performance and pet-friendly options), 20+ leg styles, and multiple lengths and depths—creating spaces that are definitively theirs.
Be part of a fast-growing company that values your professional development and offers opportunities for advancement.