Account Supervisor at Adelphi Group | Austin, TX, US | Rezi

Account Supervisor at Adelphi Group

Account Supervisor

Adelphi Group · Austin, TX, US

2 weeks ago

Account Supervisor

Adelphi Group · Austin, TX, US

15 days ago
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About the Role

As an Account Supervisor, you are the day-to-day Idea Team leader and key agency representative. You will have an intimate understanding of the internal and external components that lead to the manifestation of courageous work and the daily development of the team. You play an integral role in managing everything on your account, both up and down. It is your responsibility to understand the big picture of a client's brand and connect it to individual initiatives. You keep your team motivated to achieve overall goals and deliver on specific initiatives. You are the conductor of an orchestra made up of instruments on both the client and agency sides, and it is your job to make sure they are all working harmoniously.

Responsibilities

  • Oversee the creative process from briefing to presentation, production, and implementation.
  • Lead client calls and meetings, managing the day-to-day growth of the account.
  • Develop insightful briefs that translate into day-to-day account activity.
  • Evaluate creative against strategy.
  • Partner with creative directors to inspire ideas and build on others.
  • Manage the delivery of client feedback to creatives.
  • Cultivate great ideas from production through market implementation.
  • Write concise, articulate client-facing communications and POVs.
  • Understand client's financial situation and challenges to help them be heroes in their organization.
  • Ensure the agency delivers on promises.
  • Manage the daily financial components of the business and proper management of internal resources.
  • Comprehend the P&L, scope of work, and staffing plan.
  • Seek knowledge of the changing marketplace, emerging technology/media and their impact on client opportunities.
  • Train, guide, and empower the team.
  • Provide radical, generous, and ongoing candor.
  • Motivate and champion the agency.
  • Shape the future leaders of the agency.
  • Act as a level-headed voice of reason during difficult discussions.
  • Keep the idea team involved, informed, and inspired.
  • Set agendas, meeting objectives, and assign responsibility for deliverables.
  • Develop relationships with influential people on the client and agency sides.
  • Assemble the right SWAT team to solve client problems.
  • Marshal the right resources, including syndicated research and case studies.

Requirements

  • 5+ years of agency experience or related communication industry experience.
  • Understanding of advertising, marketing, paid and social media, creative, production, research, direct marketing, and finance.
  • Strong creative production experience including video/TV, digital, and social.
  • Strong presentation and writing skills.
  • Strong listening and interpersonal skills.
  • Financial planning experience (annual budgets, etc.).
  • Management experience and team-building skills.
  • Highly organized and detail-oriented in a production-intensive environment.
  • Proficient in MS Office Suite or Mac equivalent.
  • Lives by the GSD&M core values of Integrity, Community, Curiosity, Restlessness, Freedom and Responsibility, Winning.
  • Is a positive, proactive, and collaborative team member.
  • Is a problem-solver.
  • Guides, advises, and stimulates junior team members.
  • Builds strong, trusting relationships internally and externally.

Skills

  • Account Management
  • Growth
  • Leadership
  • Client Relationship Management
  • Strategic Planning
  • Creative Development
  • Financial Management
  • Team Management
  • Communication
  • Presentation
  • Writing
  • Interpersonal Skills
  • Organization
  • Detail Orientation
  • MS Office Suite Proficiency

Location

  • Austin

Work Type

  • Hybrid

Experience Level

  • 5+ years

Education Level

  • BA required with a preferred concentration in advertising, communications or marketing

About the Company

  • GSD&M is an agency.
  • Omnicom is committed to hiring and developing exceptional talent.
  • Omnicom believes that talent is uniquely distributed and focuses on developing inclusive teams.
  • Omnicom believes that celebrating differences makes them better together.

Equal Opportunity

  • It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
  • EOE/AA/M/D/V/F.