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About the Role

Abbott is a global healthcare leader focused on improving people's health through breakthrough science. We are seeking individuals with a strong drive to innovate and contribute to our informatics business, which is undergoing significant expansion. This is a unique opportunity to be part of a major company transformation, moving from a product-centric model to a total solutions provider including informatics.

Responsibilities

Proposing, implementing, and providing customer training for IT package systems for medical institutions, primarily in clinical testing departments.
Providing secondary customer support post-implementation.
Making internal proposals for solution/service improvements.

Requirements

University or vocational school graduate.
Over 3 years of experience in proposing and implementing medical institution IT solutions such as Electronic Health Records, Ordering Systems, RIS/PACS (experience with clinical testing systems is a plus).
Over 3 years of experience in solution proposal and implementation at IT consulting firms or SI companies (excluding those who only managed projects without practical implementation experience).
Knowledge and experience in systems, networks, and hardware necessary for proposal, implementation, and support (OS: Windows Server, DB: Oracle, MySQL, etc., and basic IT knowledge of networks and software).
Ability to design workflow operations tailored to customer needs and propose practical solutions to challenges.
Ability to consistently handle function explanations, operational model design, implementation project management, and training.
Ability to read business English.
Basic knowledge of hospital systems (understanding of implemented systems and general operations).
Ability to communicate smoothly with various hospital stakeholders (medical information, specialized doctors, technicians) necessary for solution implementation decision-making and smooth operation (smooth communication with administrators and doctors is also desirable).

Skills

System and network knowledge
Hardware knowledge
OS: Windows Server
DB: Oracle
DB: MySQL
Basic IT knowledge of networks and software
Workflow operation design
Problem-solving
Project management
Customer training
Business English reading
Hospital system knowledge
Business English communication
Clinical laboratory system knowledge
New customer development
New service launch
Stakeholder communication
VBA programming

Location

Japan

Work Type

Full-time

Experience Level

3+ years

Education Level

University graduate
Vocational school graduate

About the Company

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.
We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott offers career development with an international company.
Abbott is recognized as a great place to work in dozens of countries.
Abbott has been named one of the most admired companies in the world by Fortune.
Abbott is recognized as one of the best big companies to work for.
Abbott is recognized as a best place to work for diversity, working mothers, female executives, and scientists.

Equal Opportunity

Abbott is an Equal Opportunity Employer, committed to employee diversity.