Manager, Learning & Certification Architecture at Harvey | CA, US | Rezi

Manager, Learning & Certification Architecture at Harvey

Manager, Learning & Certification Architecture

Harvey · CA, US

2 weeks ago

Manager, Learning & Certification Architecture

Harvey · CA, US

15 days ago
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About the Role

Define how customers learn Harvey and build the system to produce that learning at scale. Own the learning and certification strategy across Harvey Academy, the Help Center, and in-product education, including content formats and persona-specific needs. Design agentic workflows for content creation and establish quality control measures.

Responsibilities

  • Build a leveled, persona-based curriculum for various user roles with clear outcomes and assessments.
  • Define certification standards, including competencies, exam design, pass standards, and credential issuance.
  • Diagnose learning needs and select appropriate formats (articles, videos, courses, exams), producing content in multiple media.
  • Design agentic production workflows, including instructional standards and review processes.
  • Manage publishing, maintenance, and localization of learning content across platforms.
  • Guide a team of learning experience designers and a certification developer.
  • Collaborate with Product, Product Marketing, Customer Success, Support, and Legal Engineering on release readiness and success metrics.

Requirements

  • 5+ years in learning experience design, instructional design, or learning architecture for a technical product.
  • 2+ years of leadership experience.
  • Proven track record of building a leveled, persona-based curriculum or certification program from scratch.
  • Hands-on production skill in at least two of: long-form writing, video, or audio.
  • Fluency with AI tools and experience designing workflows with AI drafting and human review.
  • Experience managing a CMS (e.g., Sanity) and an LMS (e.g., Skilljar).
  • Experience using learning data to set priorities and measure results.
  • Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.

Skills

  • Learning Experience Design
  • Instructional Design
  • Learning Architecture
  • Curriculum Development
  • Certification Program Design
  • Content Creation (Writing, Video, Audio)
  • AI Tools
  • Agentic Workflows
  • CMS Management
  • LMS Management
  • Learning Analytics

Experience Level

  • 5+ years in learning experience design, instructional design or learning architecture for a technical product
  • 2+ years leadership experience

Salary/Compensations

  • $140,000 - $216,000 USD

About the Company

  • Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
  • The company has strong product-market fit and world-class investor support, and is scaling fast.
  • Harvey's team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence.
  • The company values Decisiveness, Simplicity, and Job's Not Finished.

Equal Opportunity

  • Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
  • The company is committed to providing reasonable accommodations to applicants with disabilities.