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About the Role

Manhattan Associates is seeking a Creative Director to define and elevate the brand's visual identity across all touchpoints. This role involves translating complex technology into compelling stories and experiences, leading a multidisciplinary team, and establishing efficient creative operations.

Responsibilities

Define and evolve the creative expression of the Manhattan brand across internal and external touchpoints.
Maintain a high, consistent standard across visual design, motion, photography, video, presentations, environments, and customer-facing experiences.
Serve as the final creative quality gate for high-visibility work.
Translate brand strategy and narrative into practical direction for execution.
Help the brand evolve without losing its recognizability, discipline, or distinctive point of view.
Partner with various teams to develop work that advances brand and commercial priorities.
Translate technical or jargon-filled inputs into understandable and engaging messages and stories.
Lead creative development from brief through production, launch, and reuse.
Support a broad range of creative work including digital, video, print, and experiential design.
Set the creative direction for global events, trade shows, and customer experiences.
Shape the full experience for brand moments, including environments, stages, and content.
Build scalable systems for regional teams to express the brand with local relevance while maintaining global standards.
Partner with senior leaders on high-stakes presentations and communications.
Manage, coach, and develop a multidisciplinary team across design, video, operations, and production.
Create clarity around roles, expectations, quality standards, career growth, and decision rights.
Build a high-trust, low-ego creative culture.
Direct a network of agencies, production companies, and specialists for overflow capacity and high-production-value work.
Make the team more capable through strong briefs, feedback, repeatable systems, and delegation.
Establish the creative operating system, including intake, briefing, prioritization, and review processes.
Make clear tradeoffs among quality, speed, scope, budget, and business value.
Manage budgets, estimates, vendor selection, and production risk.
Build reusable templates, toolkits, and self-service capabilities.
Help maintain the Digital Asset Management ecosystem.
Use emerging tools, including AI, to accelerate exploration and production.
Define and track practical measures of success for creative output and impact.

Requirements

10 years of experience leading creative work in-house, at an agency, or in a hybrid environment with deep experience in B2B organizations.
Experience in global and highly technical organizations is a plus.
5+ years of experience building, developing, and leading high-performing teams.
A portfolio demonstrating range across brand systems, integrated campaigns, digital, video, presentations, events, and physical or experiential environments.
Strong visual and editorial instincts.
Ability to recognize when creative is not right, explain what is missing, and guide the team.
Experience translating complex products, business strategies, and technical subject matter into simple, persuasive, emotionally resonant creative.
Comfort managing budgets and making practical production decisions.
Working knowledge of studio production, cameras, lighting, live video workflows, and editing.
Experience building scalable creative processes across regions, channels, and levels of production value.
Confidence to be a constructive sparring partner with senior leaders and cross-functional stakeholders.
A high bar for craft, an appetite for experimentation, and the humility to keep learning.

Skills

Brand Systems
Integrated Campaigns
Digital
Video
Presentations
Events
Experiential Design
Creative Judgment
Operational Discipline
People Leadership
Visual Design
Motion Graphics
Photography
Video Production
Budget Management
Studio Production
Live Video Workflows
Editing
Creative Process Development
AI Tools

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

10+ years of experience
5+ years of team leadership experience

Benefits

Market-leading pay
Comprehensive health coverage
401(k) with 50% match up to 6% from day one
Global Path development program
Global opportunities
Free LinkedIn Learning
Mentorship
Diverse team environment
Employee Connection Groups
Hybrid work options
Flexible policies
Onsite fitness centers
Monthly volunteer events

About the Company

Manhattan Associates' supply chain commerce technology connects two billion people to 20 billion consumer choices.
We make what was once impossible, possible in the warehouse, on the road, and in the store.
We are building a more visible, more distinctive, and more dominant brand.

Equal Opportunity

Committed to diversity and inclusion.
From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here.
Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.
In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify).