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About the Role

Heartflow is a medical technology company dedicated to advancing the diagnosis and management of coronary artery disease. The Clinical Field Specialist, CT will optimize customers’ imaging programs and workflows by assisting with the proper use of Heartflow products, including traveling to customer sites to deliver training and build relationships.

Responsibilities

Assess the customer lifecycle and ensure the coronary CT program is optimized for customer success.
Identify areas for improvement and recommend enhancements to quality acceptance rates during customer onboarding.
Ensure customers continuously implement necessary changes to optimize Heartflow product usage.
Conduct virtual and/or live training for technologists using various methods, including product demonstrations and one-on-one or group sessions.
Establish credibility and maintain strong working relationships with key stakeholders.
Ensure proper records and documentation are input and maintained in Heartflow systems.
Capture customer feedback and participate in clinical discussions regarding Heartflow analysis.
Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials.
Build and execute plans to proactively optimize customer performance and identify improvement opportunities.

Requirements

Substantial experience in clinical and cardiac CT.
Ability to express a deep understanding of Heartflow’s technology and products.
Passionate about delivering the highest level of customer support.
Must have active ARRT Certification in CT or Board Certified in Radiology.

Skills

Expert knowledge of cardiac CT.
Teaching and industry experience are highly desirable.
Strong communication skills.
Demonstrated success in building relationships.

Location

Remote

Work Type

Remote
Full-time

Experience Level

Minimum 3 years cardiac CTA experience.

Education Level

Associate degree in radiology, technology or related field required.
Bachelor’s Degree preferred.

Salary/Compensations

$90,000 to $125,000 per year
Eligible for discretionary commission-based earnings.

Benefits

Up to 80% travel.
Ability to take periodic on-call responsibilities.

About the Company

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology.
The flagship product is an AI-driven, non-invasive cardiac test called the Heartflow FFRCT Analysis.
Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation.
Heartflow's product is cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.

Equal Opportunity

Heartflow is an Equal Opportunity Employer.
We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.