Design Expert, Sales - Burrow
Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) · NY, US
15 days agoImpress employers and recruiters.
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About the Role
Havenly is seeking a sales-driven Design Expert for its Soho Studio. This role is critical in delivering a high-end, personalized customer experience while driving sales growth. The ideal candidate is passionate about interior design, thrives in a fast-paced environment, and enjoys exceeding sales goals.
Responsibilities
- Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
- Consult clients in-store and virtually on furniture selections and design choices.
- Manage the entire customer journey from inquiry to purchase.
- Identify and act on opportunities to enhance sales and customer experience.
- Guide clients through purchasing decisions with expert product and design service knowledge.
- Assist clients in completing room designs, ensuring proper furniture size and fit.
- Maintain proactive client communication post-purchase to ensure satisfaction and encourage repeat business.
- Act as a brand ambassador to build community presence and local customer relationships.
Requirements
- Deep sales experience, preferably in furniture or interior design.
- Experience in the Interior Design and/or home furnishings industry.
- Ability to create mood boards and floor plans for clients.
- Proven track record of meeting or exceeding sales targets with a consultative selling approach.
- Ability to manage multiple clients and projects efficiently.
- Proficiency with tools like Canva, interior design floor planning software, and Google Suite.
- Comfortable adapting to new platforms in a tech-driven environment.
- CRM experience is highly preferred.
- Flexibility, solutions-focus, and ability to thrive in a fast-paced setting.
- Awareness of the latest interior design and furniture trends.
- Ability to stand, bend, and maneuver in the studio.
- Ability to lift up to 50 lbs. and handle furniture items.
Skills
- Sales
- Interior Design
- Customer Service
- Product Knowledge
- Consultative Selling
- Spatial Planning
- Mood Board Creation
- 2D Design Software
- 3D Design Software
- Canva
- Google Suite
- CRM
- Communication
- Organization
- Time Management
- Adaptability
Location
- Soho Studio
Work Type
- Full-time
- Retail Hours
- Weekend Availability
Experience Level
- Sales Experience
- Interior Design Experience
Salary/Compensations
- $50,000-$60,000+ per year (includes base salary + bonus and commissions)
Benefits
- PTO
- Health benefits (medical, dental, vision)
- 401K
- Company equity
- Employee discounts on furniture and design services
- Growth Opportunities
About the Company
- Havenly believes everyone deserves a home they love.
- Havenly is the country's leading interior design service.
- Through its brand Burrow, Havenly is transforming how people shop for custom furniture by combining design expertise with a seamless sales process.