Senior Technical Program Manager – Fintech at Samsung Electronics | NY, US | Rezi

Senior Technical Program Manager – Fintech at Samsung Electronics

Senior Technical Program Manager – Fintech

Samsung Electronics · NY, US

2 weeks ago

Senior Technical Program Manager – Fintech

Samsung Electronics · NY, US

15 days ago
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About the Role

Samsung is seeking a Senior Technical Program Manager – Fintech to lead the end-to-end execution of complex fintech initiatives. This role involves partnering closely with Product, Engineering, QA, Design, Analytics, Operations, and external financial partners to deliver high-quality products and features. The ideal candidate is an organized, execution-oriented leader comfortable at the intersection of product, technology, and financial services, driving technical planning, development, testing, release readiness, and launches.

Responsibilities

  • Lead end-to-end technical program management for complex fintech products and initiatives, from requirements and planning through development, QA, launch, and post-launch stabilization.
  • Partner closely with Product, Engineering, and QA teams to translate product roadmaps into executable program plans, milestones, dependencies, and release schedules.
  • Drive execution across multiple engineering teams and systems, ensuring technical dependencies, integration points, critical-path activities, and ownership are clearly understood and actively managed.
  • Establish and lead program operating cadences, including planning sessions, dependency reviews, technical reviews, defect triage, release readiness reviews, and executive status updates.
  • Identify program and technical risks early, develop mitigation plans, and proactively drive issues and blockers to resolution.
  • Partner with Engineering and QA to define testing strategies, coordinate end-to-end and partner integration testing, manage defect prioritization, and establish launch readiness criteria.
  • Drive production readiness and launch execution, including go/no-go processes, launch-day coordination, escalation management, and post-launch stabilization.
  • Coordinate programs involving external financial institutions, payment networks, technology providers, and other strategic partners.
  • Serve as a central point of coordination across Product, Engineering, QA, Design, Analytics, Operations, Legal/Compliance, Marketing, Customer Support, and partner teams.
  • Maintain clear program artifacts, including integrated project plans, milestones, RAID logs, dependency tracking, decision logs, release plans, and executive-level reporting.
  • Communicate program status, risks, dependencies, tradeoffs, and decisions clearly to working teams and senior leadership.
  • Drive accountability and alignment across teams without direct authority, ensuring commitments, decisions, and follow-up actions are clearly owned.
  • Coordinate non-technical launch dependencies across functions such as Legal, Compliance, Risk, Operations, Marketing, Customer Support, and Finance to ensure overall business readiness.
  • Lead program retrospectives and continuously improve development, testing, release, and cross-functional operating processes.
  • Help establish scalable program-management practices and operating mechanisms as Samsung expands its fintech product portfolio.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent practical experience.
  • 8+ years of experience in technical program management, engineering program management, program management, product operations, or a related discipline.
  • Demonstrated experience leading complex, cross-functional technology programs from requirements through production launch.
  • Strong experience working directly with software engineering, QA, and product management teams.
  • Experience managing programs involving multiple systems, technical dependencies, APIs, integrations, or external technology partners.
  • Strong understanding of the software development lifecycle, including requirements, development, testing, release management, and production operations.
  • Demonstrated experience driving QA, UAT, defect management, release readiness, and production launch processes.
  • Ability to understand technical architecture and engineering discussions and translate them into program dependencies, risks, decisions, and execution plans.
  • Proven ability to manage multiple complex workstreams simultaneously in a fast-paced environment with changing priorities.
  • Strong problem-solving skills with the ability to identify issues, establish clear paths to resolution, and drive teams toward decisions.
  • Excellent written and verbal communication skills, with experience communicating program status, risks, and tradeoffs to senior leadership.
  • Demonstrated ability to influence, build alignment, and drive accountability across cross-functional teams without direct authority.
  • Strong organizational skills and attention to detail, with demonstrated ability to bring structure to ambiguous and complex initiatives.
  • Experience with tools such as Jira, Confluence, Smartsheet, Asana, or similar program and engineering management platforms.
  • Experience in fintech, payments, credit cards, digital wallets, banking, lending, or financial services technology.
  • Experience launching consumer-facing financial products or services.
  • Experience working with banks, card networks, payment processors, fintech platforms, or other financial-services partners.
  • Understanding of payment and card ecosystems, including areas such as authorization, clearing and settlement, tokenization, digital wallet provisioning, rewards, fraud, disputes, and account servicing.
  • Experience managing complex API and system integrations involving multiple internal and external organizations.
  • Experience coordinating programs involving Legal, Compliance, Risk, Privacy, Security, and Operations.
  • Familiarity with security, privacy, and regulatory considerations associated with consumer financial products.
  • Experience working within a large, global, and highly matrixed technology organization.
  • Experience establishing program-management processes and operating mechanisms for a new or rapidly growing product organization.
  • PMP, PgMP, Scrum Master, SAFe, or other relevant program/agile certification is a plus.

Skills

  • Execution Excellence
  • Technical Fluency
  • Ownership
  • Cross-Functional Leadership
  • Communication
  • Comfort with Ambiguity
  • Customer Focus

Location

  • Plano, TX

Work Type

  • Full-time

Experience Level

  • 8+ years of experience in technical program management, engineering program management, program management, product operations, or a related discipline.

Education Level

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent practical experience.

Salary/Compensations

  • $166,000 - $205,000

Benefits

  • Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives
  • MBO bonus compensation, based on company, division, and individual performance.

About the Company

  • Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems.
  • Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.
  • For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide.
  • Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.
  • As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference.
  • Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.
  • To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Equal Opportunity

  • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.