Client Care Specialist Full Time New Position at Lifting Up Westchester | NY, US | Rezi

Client Care Specialist Full Time New Position at Lifting Up Westchester

Client Care Specialist Full Time New Position

Lifting Up Westchester · NY, US

2 weeks ago

Client Care Specialist Full Time New Position

Lifting Up Westchester · NY, US

15 days ago
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About the Role

Provides direct care, guidance, and supervision to shelter residents; assists in oversight of routines of daily living in a shelter setting; fosters positive socialization and interaction among residents. Position requires a commitment to engaging homeless individuals with dignity and respect.

Responsibilities

  • Develops good relationships with residents and contributes to the development of a positive atmosphere in the program.
  • Responds to concerns of residents, communicates and documents issues and problems via log entries, narratives and incident reports.
  • Completes all mandated daily records of resident census documentation.
  • Serves a security role to ensure orderly entrance and exit of residents and to escort out unauthorized people and disruptive clients.
  • Makes rounds of facility and grounds to identify any safety hazards, damage or need for maintenance repairs.
  • Crisis intervention: Ability to identify clients at risk of self-destructive or high-risk behaviors and declare potentially volatile situations.
  • Assist in serving prepared meals and laundering bed linens.
  • Provides general cleaning and housekeeping support to custodial staff as required to maintain safe and sanitary conditions on a 24-hour basis.
  • Attend staff meetings and in-service training workshops when required.

Requirements

  • High School diploma/GED
  • One year of experience in Human Services (experience relevant to residential environments) preferred.
  • Basic computer experience helpful
  • Knowledge of alcohol, drug, and mental health issues, a plus

Skills

  • Crisis intervention

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 1 year preferred

Education Level

  • High School diploma/GED

Salary/Compensations

  • $19.00 per hour

About the Company

  • Jan Peek Homeless Shelter