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About the Role

Provides direct care, guidance, and supervision to shelter residents, fostering positive socialization and interaction. This role requires a commitment to engaging homeless individuals with dignity and respect.

Responsibilities

Develops good relationships with residents and contributes to a positive program atmosphere.
Responds to resident concerns, communicating and documenting issues via log entries, narratives, and incident reports.
Completes all mandated daily records of resident census documentation.
Serves a security role, ensuring orderly entrance/exit, escorting unauthorized individuals, and identifying safety hazards or maintenance needs.
Performs crisis intervention, identifying clients at risk and managing volatile situations.
Assists in serving meals and laundering bed linens.
Provides general cleaning and housekeeping support to maintain safe and sanitary conditions.
Attends staff meetings and in-service training workshops as required.

Requirements

High School diploma/GED.
One year of experience in Human Services (experience relevant to residential environments) preferred.
Basic computer experience helpful.
Knowledge of alcohol, drug, and mental health issues is a plus.

Skills

Crisis intervention
Communication
Documentation
Security awareness
Basic computer skills

Location

Onsite

Work Type

Part-time

Experience Level

Entry-level
1 year preferred

Education Level

High School diploma/GED