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About the Role
The Office Manager plays a crucial role in the day-to-day administrative functions and processes at a Long Term Community or Retirement Residence. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee Resident Accounts, Accounting procedures, processes and records, bi-weekly payroll submissions and other administrative functions.
Responsibilities
- Facilitate the move-in and discharge processes for residents and their families, ensuring the completion and compliance of necessary documents such as contracts and power of attorney, adhering to both organizational and legal standards
- Handle the processing of annual rent and additional charges to residents' accounts
- Generate billing for residents, and manage the reconciliation of invoices, payments, and tax documents
- Assist residents in exploring financial assistance options, including access to power of attorney, public guardian trustee services, and the updating of health card and provincial documents
- Address and resolve financial inquiries or concerns from residents, their families, and vendors, escalating complex issues to higher management as needed
- Keep precise records, provide monthly reports, and explain any discrepancies in accounts receivable and payable transactions
- Oversee a petty cash system and a trust fund for petty cash disbursements
- Create and manage Purchase Orders and maintain purchase journals
- Compile and submit bi-weekly payroll reports for timely payroll processing
Requirements
- Educated with a diploma in Business Administration, Accounting, or a related discipline
- Possess exceptional organizational skills and meticulous attention to detail, consistently meeting deadlines
- Demonstrates robust problem-solving abilities
- Knowledgeable about collective agreements and employment legislation related to pay
- Must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province
Skills
- Highly skilled in MS Office (Outlook, Excel, Word)
- Good understanding of HRIS, Yardi, and PCC systems
- Well-versed in payroll processes, including time and attendance systems, and HR practices
Location
- Fountain View, North York
Work Type
- Temporary
- Full-time
Education Level
- Diploma in Business Administration, Accounting, or a related discipline
Salary/Compensations
- $49,117 - $61,397
Benefits
- A competitive salary and vacation package
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Continuous learning and growth
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
About the Company
- At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, maintenance and administrative functions. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!
- Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience
- Sienna Senior Living may utilize artificial intelligence to screen and assess applicants for this position.