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About the Role
As a Senior Trade Support Assistant within the Institutional Trade Support team, you will provide high-quality service to clients and offer support to multiple trading desks in New York and internationally. The role supports critical post-trade activities across fixed income securities, including lifecycle event management and reconciliation activities. You will collaborate closely with global stakeholders, Middle Office, and Operations teams to ensure accurate processing, robust controls, and effective operational support. This is an excellent opportunity for professionals seeking to enhance their expertise in fixed income operations and capital markets.
Responsibilities
- Work closely with unit heads, Sales, Traders, Debt Capital Markets, Onboarding, and Operations teams across various Capital Markets sectors.
- Provide excellent client service and share capital markets operational expertise with institutional clients.
- Coordinate with various groups, such as Settlements and Lending, to ensure timely allocation, reconciliation, and settlement of trades.
- Act as a point of escalation for complex client or internal issues, providing effective advice and solutions.
- Collaborate with the onboarding team to create accounts and sub-accounts within booking systems.
- Manage risk by monitoring traders' inventory and positions, and ensure the accuracy of profit and loss reporting.
- Participate in projects to improve workflow efficiency, reporting, documentation, and operational controls, and ensure business continuity.
- Liaise with internal stakeholders regarding new business initiatives and internal governance processes.
- Cover vacations in Montreal and London with occasional travel or coverage during London's 4 AM - 1 PM business hours.
- Demonstrate flexibility to work extended hours to support transactions or deals as needed.
Requirements
- Bachelor's degree in Business Administration, Accounting, Economics, or a related field.
- Good knowledge of Capital Markets and market follow-up processes.
- At least 4 years of experience in client service and brokerage services.
- Strong client service, communication, analytical, and interpersonal skills.
- Ability to work effectively independently, as part of a team, and under pressure.
- Series 99 required within 90 days of hire.
- Bilingualism (English and French) is an asset.
- Knowledge of systems such as Bloomberg, Broadridge, CTM, CDS, and DTC is an asset.
Skills
- Communication
- Emotional intelligence
- Problem solving
- Teamwork
- Responsibility
- Client focus
- Learning agility
- Compliance
- Listening
Location
- New York
Work Type
- Onsite
- Hybrid
- Full-time
- Permanent
Experience Level
- Intermediate Professional
Education Level
- Bachelor's degree
Salary/Compensations
- $100,000 - $110,000
Benefits
- Medical, dental, and vision insurance
- 401(k) plan participation with employer contribution
- Flexible spending accounts for healthcare and dependent care
- Tuition reimbursement
- Paid parental leave
- Wellness account
- Short-term and long-term disability
- Basic and optional life insurance
- Employee assistance program for employees and their families
- Flexible paid time off and company-paid vacation
- Modern collaborative tools
About the Company
- National Bank of Canada Financial Inc. (NBCFI) offers innovative solutions to companies, governments, and institutions to help them raise capital, grow, and actively invest across North America and key global financial centers.
- We are a human-sized bank that stands out for its boldness, entrepreneurial culture, and passion for people.
- Our core values of mutual support, agility, and empowerment are our sources of inspiration.
- Inclusion is at the heart of our commitments.
- We aim to provide a barrier-free and accessible work environment for all employees to the greatest extent possible.
Equal Opportunity
- We welcome candidates from all backgrounds and would like to know what you can add to our team.
- We wish to offer, to the extent possible, accessibility measures during the recruitment process. If you need accommodation, do not hesitate to let us know during your first exchanges with us.
- We value the expression of unique characteristics, both visible and invisible.
- We welcome applications from all backgrounds and would like to know what you can add to our team.