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About the Role
The Product Specialist drives sales growth and clinical engagement within the healthcare sector, building trusted relationships with key stakeholders across hospitals and clinics in Singapore. This role combines deep product expertise with hands-on territory management, making it ideal for motivated sales professionals looking to create meaningful impact in the medical device or healthcare industry.
Responsibilities
- Develop and maintain long-term, trust-based relationships with key stakeholders across hospitals and clinics to support sustainable business growth
- Provide product expertise and technical guidance to doctors and clinical users during live case support and consultations
- Conduct product demonstrations and organize educational talks at departmental and hospital levels to drive product awareness and clinical adoption
- Own and consistently achieve individual sales targets for the assigned territory and product portfolio
- Manage the full sales cycle from lead generation and quotation to post-sale follow-up and customer satisfaction
- Monitor competitor activity and market trends, translating insights into actionable recommendations for internal teams to support strategic planning
- Develop and execute a territory action plan aligned with business objectives and sales targets
- Plan and manage weekly and monthly sales activities, optimizing time and resource allocation for maximum impact
- Handle customer objections effectively and build strong influence among key clinical and procurement decision-makers
Requirements
- University degree in a relevant field such as Biomedical Science, Engineering, or Business
- Minimum 1 to 2 years of successful sales experience in the medical device or healthcare industry
- Strong presentation and communication skills tailored to both clinical and non-clinical audiences
- Proven ability to manage product discussions during live case support in hospital settings
- Deep understanding of the Singapore healthcare system, including public and private institutions
- Proficiency in sales techniques with a demonstrated track record of engaging end users and procurement decision-makers
- Demonstrated ability to coach peers and contribute positively to team development
- Prior experience in training, mentoring, or product education is an asset
- Proficiency in Microsoft Office, particularly Excel for sales tracking, reporting, and analysis
- Independent, self-motivated, and comfortable working in a fast-paced, customer-facing environment
- Willingness to be on-call after office hours or during weekends when required
Skills
- Sales
- Product Expertise
- Clinical Engagement
- Territory Management
- Relationship Building
- Technical Guidance
- Product Demonstrations
- Sales Target Achievement
- Full Sales Cycle Management
- Market Trend Analysis
- Territory Action Planning
- Sales Activity Management
- Customer Objection Handling
- Influencing Decision-Makers
- Presentation Skills
- Communication Skills
- Live Case Support
- Healthcare System Understanding
- Sales Techniques
- End User Engagement
- Procurement Decision-Maker Engagement
- Coaching
- Team Development
- Training
- Mentoring
- Product Education
- Microsoft Office
- Excel
- Sales Tracking
- Sales Reporting
- Sales Analysis
- Self-Motivation
- Customer Facing
- On-call Availability
Location
- Singapore
Work Type
- Full-time
Experience Level
- 1-2 years sales experience in medical device or healthcare industry
Education Level
- University degree in Biomedical Science, Engineering, or Business
About the Company
- At DKSH, we help companies grow in Asia and enable people to perform at their best.
- You will be part of an organization that values accountability, collaboration, and long-term partnerships.
- We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Healthcare.