Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Assistant Manager- Park Slope role.
Rezi rewrites your resume against Housing Works's job description. Free.
Tailor your resume to this Assistant Manager- Park Slope role.
Rezi rewrites your resume against Housing Works's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Manager- Park Slope posting at Housing Works — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Manager- Park Slope posting at Housing Works — free, in seconds.
About the Role
The Thrift Shop Assistant Manager is a leader responsible for the overall operation of a community-based Housing Works Thrift Shop. This role requires an ambassador for Housing Works, prioritizing customer service, embodying the Mission Statement, and creating a culture reflective of Housing Works Community Values. The Assistant Manager will work with the Store Manager to lead training and development, empower employees, and serve as a coach.
Responsibilities
- Develop strategic and operational objectives for self and others to ensure work is completed efficiently.
- Adjust plan accordingly and celebrate success with the team.
- Ensure that store uses daily focus with staff/volunteer deployment, sales goals, special promotions, and daily to-dos.
- Work with the Store Manager to train and develop skills of all employees and volunteers to ensure that all fully understand standards, organizational goals and direction.
- Work with the Store Manager to recruit, interview, hire, and train all associates.
- Conduct progressive coaching/counseling as necessary to ensure associates are meeting established standards.
- Ensure store is merchandised in accordance with Housing Works standards.
- Encourage teamwork and foster creativity.
- Recognize talent and help to develop individuals for advancement within the organization.
- Responsible for ensuring compliance with all Housing Works policies and procedures and ensuring that all organizational deadlines and directives are met.
- Understand and fully implement Housing Works’ customer service program, showcasing exemplary customer/donor service, including greeting, saying thank you, explaining policies clearly and politely, and prioritizing assisting customers/donors over all other shop tasks.
- Maintain professional and technical knowledge by attending training meetings/sessions and through independent study.
- Be a Housing Works Ambassador by knowing and communicating the Mission Statement, outreaching to the community, and participating in a minimum of four direct actions per year aimed at ending the twin crises of homelessness and HIV/AIDS.
- Perform all other duties as directed by supervisor and/or executive management.
Requirements
- High School Diploma or GED required, and at least one year of work experience.
- Minimum of 2 years prior retail management experience or equivalent experience in managing a team.
- Working knowledge of the second-hand market to include the breadth of products offered in the Housing Works Thrift Shops.
- Excellent communication skills (both verbal and written).
- Interpersonal and team-oriented skills.
- Self-starting, self-motivating, solutions-oriented mindset.
- Commitment to excellent customer service.
Skills
- Customer service
- Team leadership
- Training and development
- Recruiting
- Coaching
- Merchandising
- Communication
- Interpersonal skills
- Team-oriented skills
- Problem-solving
- Retail management
Location
- New York
Work Type
- Full-time
Experience Level
- Minimum of 2 years prior retail management experience or equivalent experience in managing a team.
- At least one year of work experience
Education Level
- High School Diploma or GED
Salary/Compensations
- $19/hr - $22.35/hr commensurate with experience
Benefits
- Three comprehensive healthcare plans
- PTO accrual up to 30 days in the first year
- Educational benefit for tuition loan reimbursement, tuition costs, and text books
About the Company
- Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy.
- Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program.
- Other services include Health Home care management, behavioral health, and syringe exchange programs.
- A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho.
- Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Equal Opportunity
- Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
- Housing Works also does not request prior salary information during the hiring process.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.