Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Receptionist - Mercedes-Benz of Austin role.
Rezi rewrites your resume against CONTINENTAL AUTO GROUP's job description. Free.
Tailor your resume to this Receptionist - Mercedes-Benz of Austin role.
Rezi rewrites your resume against CONTINENTAL AUTO GROUP's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Receptionist - Mercedes-Benz of Austin posting at CONTINENTAL AUTO GROUP — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Receptionist - Mercedes-Benz of Austin posting at CONTINENTAL AUTO GROUP — free, in seconds.
About the Role
The Receptionist at Mercedes-Benz of Austin is the first impression of the dealership, offering growth potential within the company. The ideal candidate will be a smiling, multi-tasking individual who prioritizes customer service and can adapt quickly to changing duties and pace.
Responsibilities
- Answering and directing incoming phone calls for sales and service overflow
- Handling and de-escalating guest concerns
- Assisting customers with questions and directing them to the appropriate person or department
- Providing basic information
- Making and serving beverages and snacks at the complimentary coffee bar
- Greeting customers with a smile
- Continuous training to develop product knowledge
- Contacting customers regarding registration stickers
- Assigning key fobs and printing stickers
- Organizing the book room
- Working with the titles department regarding registration stickers
Requirements
- Must have held a valid driver's license for at least 1 year
- Must be at least 18 years of age
- Experience with business software (Email clients, Microsoft Office, Gmail for businesses)
- Moderate understanding of utilizing multiple browsers and systems
- Must be able to type at 45+ WPM
- Polished, professional, and positive phone and email communication skills
- Experience in an environment of moderate pressure
- Capable of making conscientious decisions
- Prior experience at a dealership or within the automotive retail or service industry is a plus
- Fluency in English required
- Bilingual in Spanish is a plus
- Prior relevant hands-on experience with CRM software, sales, or phone systems is a bonus
Skills
- Multi-tasking
- Team player
- Adaptability
- Customer service
- Organization
- Business software proficiency
- Typing (45+ WPM)
- Phone and email communication
- Decision making
- CRM software
- Sales
- Phone systems
Location
- Austin, TX
Work Type
- Full Time
Experience Level
- 1+ year driver's license
- 18+ years of age
Salary/Compensations
- $20 an hour
Benefits
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Health Savings Account Contribution
- Employer Paid Wellness Clinic
- Employer Paid Flu Vaccinations
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- 5 Paid Bereavement Leave Days/Year (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
- 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
- 19 Paid Time Off Vacation Days/Year (3 - 7 years)
- 24 Paid Time Off Vacation Days/Year (7+ years)
- Annual Christmas Bonus Based on Tenure
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages
- Voluntary Vision plan
- Pet Insurance
- Legal Shield
- $200 Donation to Charity of Your Choice with Approval
About the Company
- Locally-owned, family-operated company with locations in North/Central Austin.
- Employee satisfaction is centric to our philosophy, exemplified by our impressive tenure, encouraging, flexible, supportive work environment, and extensive employee benefits package.
- We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
- CAG is committed to compliance with the American Disabilities Act.
Equal Opportunity
- CAG is proud to be an equal opportunity employer.
- We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
- As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
- The Continental Automotive Group is an equal opportunity employer and a drug free workplace.