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About the Role
Minerva is seeking an Operations Associate to manage essential business processes, including access and equipment, vendor contracts, and onboarding logistics. This role is crucial for maintaining operational efficiency as the company grows rapidly. You will work closely with an engineer to identify and automate repetitive tasks, reporting directly to the COO.
Responsibilities
- Manage access and device allocation, ensuring accurate tracking for auditing purposes.
- Coordinate onboarding and offboarding logistics, including account and equipment setup for new hires.
- Schedule interviews and manage feedback collection to ensure a timely candidate experience.
- Oversee vendor management, including contract tracking, renewal dates, and new tool intake.
- Document all recurring processes to create a clear operational playbook.
- Identify and propose processes for automation to improve efficiency.
Requirements
- 1-3 years of experience in operations, people operations, recruiting coordination, or office/business operations, preferably in a startup environment.
- Proven ability to complete tasks and ensure processes are followed through.
- Strong organizational skills with the ability to manage auditable and transferable processes.
- Excellent written communication and proactive information sharing.
- Experience using AI tools in daily work and a curiosity for further application.
- Discretion in handling personal and candidate information.
- Must be located in New York City or willing to relocate.
- Authorization to work in the United States; visa sponsorship considered on a case-by-case basis.
Skills
- Operations Management
- People Operations
- Recruiting Coordination
- Vendor Management
- Process Documentation
- Process Automation
- AI Tools
- Organizational Skills
- Written Communication
- Discretion
Location
- New York City
Work Type
- Onsite
- Full-time
Experience Level
- 1-3 years
Salary/Compensations
- $95,000–$121,000
Benefits
- Equity
- Medical coverage
- Dental coverage
- Vision coverage
- Unlimited PTO
- Monthly fitness stipend
- Annual company offsite
About the Company
- Minerva builds AI for marketing leaders, automating and accelerating workflows with AI agents for analysis, campaign planning, activation, measurement, and reporting.
- Customers include the NBA, Ramp, Wander, Hard Rock Stadium Group, and Luxury Presence.
- The company has raised $20M from investors including The General Partnership, 8VC, and Lingotto.
- The team comprises professionals from backgrounds including Citadel, Dentsu, Bridgewater, Meta Superintelligence, Growthloop, Amazon, Lazard, Berkeley, MIT, Stanford, and Cambridge.
Equal Opportunity
- Minerva is an equal opportunity employer.
- Hiring decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, citizenship status, age, disability, marital status, veteran status or any other characteristic protected by federal, New York State or New York City law.