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About the Role
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
Responsibilities
- Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival.
- Manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
- Assists the community team with scheduling, planning and organizing resident activities and programs.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents.
- Maintains relationships and contacts with concierge vendors.
Requirements
- Greystar will consider for employment qualified applicants with arrest and conviction records.
Work Type
- Onsite Property Positions
Salary/Compensations
- $21.00 - $23.00 per hour
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage.
- Generous Paid Time off (15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays).
- Birthday off after 1 year of service.
- Additional vacation accrued with tenure.
- Onsite housing discount at Greystar-managed communities.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave.
- Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
About the Company
- Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
- Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
- Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
- Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
- Learn more at www.greystar.com.
Equal Opportunity
- Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.