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About the Role
This is a senior client leadership and financial lines broking role within the Financial Services Group (FSG), leading the Fintech and Digital Economy portfolio with responsibility for client outcomes, growth, and team performance. You will partner with the Head of Fintech and Digital Economy to execute strategic growth priorities, lead key client relationships, manage and develop a high-performing team, and contribute to the overall FSG National strategy.
Responsibilities
- Lead a portfolio of financial institutions, technology and mid-market complex placements.
- Provide strategic client leadership and people management.
- Enhance the client experience and grow the industry portfolio by partnering with the Head of Fintech and Digital Economy and Industry Practice Group members.
- Lead segment and industry practice group strategies with the National leadership team.
- Own the delivery of a client-centric, cross-solution line approach across the portfolio.
- Shape and execute the strategic direction of Aon’s Fintech and Digital Economy portfolio.
- Lead, coach, and develop team members, including setting clear expectations, providing regular feedback, and supporting career development.
- Manage day-to-day team performance, workload allocation, capability development, and colleague wellbeing.
- Support workforce planning, recruitment, onboarding, succession planning, and retention across the practice group.
- Partner with the Sales team on business development opportunities, including policy wording health-checks, technical and claims commentary in tenders, and leading new business presentations.
- Design appropriate servicing and risk management solutions.
- Identify revenue enhancement opportunities within the designated portfolio.
- Conduct continual business development within new and existing accounts to cross-sell the full spectrum of Aon services.
- Provide market insights and placement strategies to clients and colleagues.
- Manage key interfaces with Client Service Support, Claims and Broking teams to deliver consistent client and operational outcomes.
Requirements
- Financial Lines broking or underwriting background.
- Demonstrated experience leading complex client portfolios and providing strategic advice at a senior stakeholder level.
- Experience managing direct reports, including performance conversations, development planning, and resource prioritization.
- Strong commercial acumen, with a track record of portfolio growth, retention, and cross-solution collaboration.
- First-class communication, report writing, and presentation skills.
- Proven people leadership experience, with the ability to coach, motivate, and develop a high-performing team.
- A strong, pro-active, resourceful, and persistent approach to business development.
- Commercial drive, sound judgment, and a strong commitment to delivering client, team, and business outcomes.
- Must become Tier 1 compliant.
- Fintech and Technology financial lines placement experience is strongly preferred.
Skills
- Client leadership
- Financial lines broking
- Team management
- Strategic growth
- Client relationship management
- People development
- Commercial acumen
- Communication
- Report writing
- Presentation skills
- People leadership
- Coaching
- Motivation
- Business development
- Market insights
- Placement strategies
- Risk management solutions
Location
- Sydney
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- Senior
Benefits
- Comprehensive benefits package
- Agile, inclusive environment
- Support for wellbeing and work/life balance
- Two “Global Wellbeing Days” per year
- Variety of working style solutions (Smart Working)
- Continuous learning culture
About the Company
- The Financial Services Group (FSG) segment specialises in the provision of Aon client service delivery to large and complex clients, generally serving the top 500 public and private companies in Australia, including large government clients.
- At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
- As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Equal Opportunity
- Aon provides individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.
- Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
- Aon is proud to be an equal opportunity workplace.