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About the Role
UBMD Ophthalmology / Ross Eye Institute is seeking an experienced, patient-focused Ophthalmic Technician to support clinical operations. The role involves preparing patients for exams, performing ophthalmic testing, assisting with procedures, administering medications, and maintaining a safe clinical environment. This position requires travel between three practice locations.
Responsibilities
- Prepare patients for physician visits, including obtaining medical history, performing preliminary exams, and confirming the reason for visit.
- Perform routine ophthalmic testing such as visual acuity, refraction, visual field testing, pachymetry, A-scan biometry (IOL master), color testing, tonometry, and pupillary response testing.
- Provide primary ophthalmic care to patients and act as a clinical assistant to physicians.
- Administer ophthalmic medications as directed.
- Counsel patients on physician instructions, medications, drops, contact lenses, and ordered imaging.
- Prepare exam and treatment rooms and maintain appropriate stock levels based on standard inventory and physician preferences.
- Set up and assist with minor OR procedures, maintaining sterile fields and instrument sterilization.
- Clean, maintain, and troubleshoot ophthalmic equipment; report issues as needed.
- Process prescription refill requests.
- Accurately document patient information, testing, and procedures in the electronic medical record (EMR).
- Maintain confidentiality and safeguard patient information.
- Adhere to established clinical protocols, safety standards, and regulatory requirements.
- Perform patient work-ups within established timeframes while maintaining excellent customer service.
- Float to alternate Ross Eye Institute locations as needed.
- Support a variety of ophthalmology subspecialties, from pediatrics to adult clinics.
Requirements
- High school diploma or GED required.
- Minimum of 3 years of relevant experience and/or training, or equivalent combination of education and experience required.
- Prior Ophthalmic Technician experience in a medical office strongly preferred.
- Proficiency with computers and electronic medical record systems.
- Strong customer service, communication, and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a collaborative team.
- Ability to handle confidential information with discretion and professionalism.
Skills
- Ophthalmic testing
- Patient preparation
- Medical history taking
- Preliminary exams
- Ophthalmic procedures assistance
- Medication administration
- Patient counseling
- Electronic medical record (EMR) systems
- Customer service
- Communication
- Interpersonal skills
- Organizational skills
- Attention to detail
Location
- Buffalo, NY
- Amherst, NY
- Orchard Park, NY
Work Type
- Full-Time
Experience Level
- Minimum of 3 years of relevant experience
Education Level
- High school diploma or GED
Salary/Compensations
- $21.00–$26.00 per hour
Benefits
- 401(k) retirement plan with employer matching
- Medical, dental, vision, and life insurance
- Paid time off
About the Company
- UBMD Ophthalmology / Ross Eye Institute is a medical practice specializing in ophthalmology.
Equal Opportunity
- UBMD Ophthalmology / Ross Eye Institute is an Equal Employment Opportunity (EEO) employer.