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About the Role
UBMD Ophthalmology / Ross Eye Institute is seeking a motivated and patient-focused Medical Assistant/Technician to support clinical operations. No prior experience is required, as this role offers on-the-job training for individuals interested in a career in eye care. The Medical Assistant supports physicians by preparing patients for exams, performing vision testing, assisting with procedures, and maintaining a safe, efficient clinical environment.
Responsibilities
- Prepare patients for physician visits, including medical history, preliminary exams, and vision testing
- Perform routine ophthalmic testing such as visual acuity, refraction, visual field testing, pachymetry, A-scan biometry, and contact lens evaluations
- Assist physicians during minor surgical and laser procedures
- Administer ophthalmic medications as directed
- Counsel patients on physician instructions, medications, drops, contact lenses, and ordered imaging
- Prepare exam and treatment rooms and maintain appropriate stock levels
- Set up and assist with minor OR procedures, maintaining sterile fields and instrument sterilization
- Clean, maintain, and troubleshoot ophthalmic equipment; report issues as needed
- Process prescription refill requests
- Accurately document patient information, testing, and procedures in the electronic medical record (EMR)
- Maintain confidentiality and safeguard patient information
- Adhere to established clinical protocols, safety standards, and regulatory requirements
- Perform patient work-ups within established timeframes while maintaining excellent customer service
- Float to alternate Ross Eye Institute locations as needed
- Support a variety of ophthalmology subspecialties, from pediatrics to adult clinics
Requirements
- High school diploma or GED required
- Prior medical or ophthalmology experience preferred, but willing to train the right candidate
- Proficiency with computers and electronic medical record systems
- Strong customer service, communication, and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a collaborative team
- Ability to handle confidential information with discretion and professionalism
- Must be able to work full-time
Skills
- Vision testing
- Ophthalmic testing
- Minor surgical assistance
- Laser procedure assistance
- Ophthalmic medication administration
- Patient counseling
- Electronic medical record (EMR) documentation
- Equipment maintenance and troubleshooting
- Customer service
- Communication
- Interpersonal skills
- Organizational skills
- Attention to detail
- Teamwork
- Confidentiality management
Location
- In person
Work Type
- Full-Time
- Onsite
Experience Level
- No prior experience required
- Willing to train
Education Level
- High school diploma or GED
Salary/Compensations
- $18.50–$21.00 per hour
Benefits
- 401(k) retirement plan with employer matching
- Medical, dental, vision, and life insurance
- Paid time off
About the Company
- UBMD Ophthalmology / Ross Eye Institute
Equal Opportunity
- UBMD Ophthalmology / Ross Eye Institute is an Equal Employment Opportunity (EEO) employer.