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About the Role
Under the direction of the Selling Manager, the Social Assistant will drive business by supporting the growth of online presence, supporting meaningful content creation, and follower expansion for top level Style Consultants. You must be client focused and take initiative to resolve problems, take initiative to seek out responsibilities and follow through on all projects and tasks.
Responsibilities
- Serve as an expert for social selling, unique and personal branding (i.e. IG Image), managing storefront on SalesFloor (customized storefront for mobile clienteling & virtual selling), tech tips & tricks, and follower expansion
- Stay up to date on the latest social media trends, best practices and news touchpoints or platforms
- Support the creation & edits social content (IG Stories, Reels, IGTVs)
- Use digital /social media knowledge into integrated marketing concepts, visual identity, content management, brand strategy and social media operation including Facebook, Instagram, TikTok, etc.
- Guiding responses to comments & how to actively engage with customers & influencers posts
- Act as a liaison between client and consultant and have the ability to continue client relationships and address all client needs when consultant is not available
- Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption
- Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude.
Requirements
- Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
- Digital marketing & social media experience
- Knowledge of influential fashion publications, websites & blogs
- Knowledge of international designers and contemporary brands in menswear, women's wear, accessories, footwear, & beauty
- Tech savvy and up to date with the latest social media trends and insights
- Strong understanding of company brand
- Available to work a flexible schedule that includes nights, weekends, and holidays.
- Has the ability to interact professionally and respectfully with people
Skills
- Client focused
- Problem-solving
- Interpersonal skills
- Analytical
- Creative
- Social media understanding
- Content strategy understanding
- Positive, solution-oriented, and customer-focused mindset
- Strong attention to detail
- Highly organized
- Adaptability to change
- Proactive
- Innovative
- Collaborative
Work Type
- Full-time
Experience Level
- 1-2 years relevant experience
Salary/Compensations
- $23.35 - $29.19 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
- Employee discount
About the Company
- Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view.
- Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service.
- Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings.
- Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Equal Opportunity
- SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- SFA welcomes all applicants for this position.
- Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.