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About the Role
Analyze and process complex bodily injury auto and commercial transportation claims by reviewing coverage, completing investigations, determining liability, and evaluating the scope of damages. Ensure timely resolution within service expectations, industry best practices, and specific client requirements.
Responsibilities
- Process complex auto commercial and personal line claims, including bodily injury, ensuring proper documentation and coding.
- Manage the litigation process for litigated claims.
- Coordinate vendor management, including the use of independent adjusters for claim investigations.
- Report large claims to excess carrier(s).
- Develop and maintain action plans to meet state-required contact deadlines and facilitate prompt claim resolution.
- Identify and pursue subrogation and risk transfer opportunities; secure and dispose of salvage.
- Communicate claim actions and processing with insured, client, and agent or broker.
- Perform other duties as assigned.
- Support the organization's quality program(s).
Requirements
- Five (5) years of claims management experience or equivalent combination of education and experience.
- In-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws.
- Secure and maintain State adjusting licenses as required.
Skills
- Strong oral and written communication skills, including presentation skills.
- PC literate, including Microsoft Office products.
- Ability to work in a team environment.
Location
- Remote
Work Type
- Full-time
Experience Level
- 5 years of claims management experience
Education Level
- Bachelor's degree preferred
- Professional certification preferred
Salary/Compensations
- $80,000 to $85,000
Benefits
- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, vision, 401K on day one
- Comprehensive benefits package including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
About the Company
- Sedgwick is a company where colleagues work every day for people around the world who are facing the unexpected.
- Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
- Certified as a Great Place to Work®
- Fortune Best Workplaces in Financial Services & Insurance
Equal Opportunity
- Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
- Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.