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About the Role
The Quality Assurance Technician supports and monitors food safety, quality assurance, regulatory compliance, and sanitation standards within commissary operations. This role involves conducting inspections, verifying requirements, maintaining records, and collaborating with various teams to ensure products, processes, and facilities meet all standards. The technician acts as a resource for food safety and quality initiatives, providing operational support for a safe, compliant, and efficient production environment.
Responsibilities
- Conduct routine quality assurance inspections of production, packaging, storage, warehouse, and distribution areas.
- Monitor environmental monitoring and bacterial management programs, including sample collection and record maintenance.
- Ensure compliance with food safety requirements, quality standards, sanitation procedures, HACCP plans, and regulatory requirements during production, packaging, and distribution.
- Verify and document food temperatures across various stages of handling and storage.
- Verify and document product dating, labeling accuracy, allergen controls, inventory rotation, traceability, and storage conditions.
- Perform pre-operational and operational inspections of equipment, facilities, and vehicles.
- Assist with the implementation and monitoring of food safety programs, sanitation programs, quality assurance initiatives, and HACCP plans.
- Review and maintain quality assurance records, logs, and documentation.
- Identify, investigate, document, and report food safety, quality, sanitation, maintenance, or operational concerns, and monitor corrective actions.
- Participate in internal audits, mock recalls, third-party inspections, customer audits, and regulatory reviews.
- Support product traceability and recall preparedness initiatives.
- Review sanitation activities and verify the effectiveness of cleaning procedures.
- Assign and monitor routine sanitation-related tasks.
- Monitor chemical usage, sanitation practices, pest control observations, and environmental conditions.
- Ensure production areas, warehouses, storage locations, and equipment remain inspection-ready and compliant.
- Report equipment deficiencies, facility maintenance concerns, sanitary deficiencies, pest activity, environmental concerns, or food safety hazards.
- Collaborate with various teams to identify, communicate, and resolve food safety, quality, sanitation, and compliance issues.
- Provide guidance and training to employees on food safety practices, sanitation procedures, quality standards, and regulatory compliance.
- Assist with the collection, tracking, and reporting of food safety, quality assurance, sanitation, and compliance data.
- Establish and maintain a safe work environment by identifying hazards and observing safe work practices.
- Assist with mission work as needed, including serving as a truck spotter, helping with food distributions, and meal preparation/serving.
- Perform other duties as assigned.
Requirements
- Knowledge of sanitation chemicals, environmental contamination, and equipment cleaning procedures.
- Ability to perform basic mathematical calculations for dilution rates.
- Ability to control high-pressure hoses, lift heavy chemical containers, and empty trash receptacles.
- Ability to tolerate extreme temperature changes and stand for at least 8 hours daily.
- Ability to work in hot or cold conditions for extended periods.
- Ability to work with all food types, including common allergens and raw proteins.
- Ability to climb a 5-foot ladder and carry items.
- Ability to push, pull, and guide carts weighing 70-325 pounds on a tile surface.
- Ability to frequently bend, stoop, and reach into carts.
- Ability to twist and rotate 180 degrees daily and follow DOH food service standards.