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About the Role
This role combines core Remote Prescribing Pharmacist responsibilities with dedicated delivery of the North West London Cardio-Renal Metabolic (CRM) Enhanced Service. The postholder will manage a varied caseload, balancing general remote consultations and repeat prescribing governance with long-term condition care planning for patients with or at risk of cardiovascular, renal, and metabolic conditions. This position suits a pharmacist seeking both breadth in digital primary care pharmacy and depth in a specific long-term condition program.
Responsibilities
- Conduct remote consultations, structured medication reviews, and long-term condition support, with thorough risk assessment and appropriate safety netting.
- Conduct desktop medication reviews to reauthorise repeat prescription templates, and triage/action prescription medication requests, checking for red flags before issuing, declining or escalating.
- Review and action documents, carrying out medicines reconciliation and issuing prescriptions or coding as appropriate.
- Deliver core QOF reviews (statin initiation, aspirin initiation, CHA₂DS₂-VASc/AF, CKD annual reviews) and support EPC contract requirements where these fall outside dedicated CRM appointments.
- Deliver Discussion appointments: 30-minute structured Health and Wellbeing care-planning conversations using motivational interviewing/health coaching, covering the six pillars of lifestyle medicine, with onward referral to social prescribing and community support where appropriate.
- Deliver Follow-Up appointments to review progress against agreed goals and administer the Health Confidence Score.
- Optimise hypertension, diabetes and CKD medicines in line with NICE guidance and CRM-specific BP/SGLT2/RAAS-blockade targets.
- Ensure accurate coding to support CRM01–09 outcome indicators alongside core QOF coding, using the NWL CRM template and Dashboard to track delivery.
- Collaborate with multidisciplinary teams, including GPs, nurses, social prescribing link workers, health and wellbeing coaches, and voluntary/community sector partners.
- Maintain accurate, structured, and timely clinical records across both workstreams, ensuring notes are appropriate in length and easy to read for colleagues working either caseload.
- Contribute to quality improvement initiatives and audits spanning both general prescribing safety and CRM outcome achievement.
- Engage constructively with feedback, coaching and quality reviews from the Medicines Management Lead Pharmacist and Prescribing Lead Pharmacist, and escalate workforce or wellbeing matters to the Workforce Lead Pharmacist.
- Engage in CPD relevant to both general remote prescribing practice and long-term condition/CRM management.
- Complete CRM competency framework training (motivational interviewing, health coaching, CRM condition management) alongside standard onboarding for digital remote prescribing.
- Adhere to legislation, local policies, and professional standards across both workstreams.
Requirements
- Registered Pharmacist with the General Pharmaceutical Council (GPhC), eligible to work in the UK and based in England.
- Independent prescribing qualification.
- Reliable Internet connection during working hours.
- Minimum 2 years post-registration experience.
- Completed CPPE pathway or exemption.
- Experience in primary care and/or digital health.
- Proficiency in electronic health records and digital prescribing platforms (specifically SystmONE).
- Experience conducting medication reviews and patient counselling, with the ability to build rapport remotely.
- Strong communication, interpersonal, and consultation skills.
- Analytical and problem-solving capabilities, including sound clinical judgement when triaging asynchronous prescription requests.
- Ability to work independently while collaborating with multidisciplinary teams.
- Effective workload management across both synchronous consultations and asynchronous desktop review/task queues.
- Commitment to continuous professional development.
- Understanding of QOF, DES and Enhanced Service (including CRM) targets.
- Experience of, or interest in, long-term condition management across cardiovascular, renal and metabolic domains.
- Prior experience triaging prescription requests via a digital platform, and/or delivering personalised care and support planning appointments.
- Desire to improve personal and organisational clinical practice.
- Offers of employment are subject to receipt of satisfactory references and an enhanced DBS check.
Skills
- Remote Prescribing
- Consulting
- Medication Reviews
- Long-term Condition Support
- Risk Assessment
- Safety Netting
- Repeat Prescription Governance
- QOF Reviews
- EPC Contract Requirements
- Health and Wellbeing Care-planning
- Motivational Interviewing
- Health Coaching
- Lifestyle Medicine
- Social Prescribing Referral
- Community Support Referral
- Hypertension Optimisation
- Diabetes Optimisation
- CKD Medicine Optimisation
- NICE Guidance Adherence
- CRM-specific Target Adherence
- Clinical Coding
- NWL CRM Template Usage
- NWL CRM Dashboard Usage
- Multidisciplinary Collaboration
- Clinical Record Keeping
- Quality Improvement
- Auditing
- Feedback Engagement
- Coaching Engagement
- Quality Review Engagement
- CPD Engagement
- CRM Competency Framework Training
- Standard Onboarding
- Legislation Adherence
- Local Policy Adherence
- Professional Standards Adherence
- Independent Prescribing
- Electronic Health Records Proficiency
- Digital Prescribing Platforms Proficiency
- SystmONE Proficiency
- Patient Counselling
- Remote Rapport Building
- Communication Skills
- Interpersonal Skills
- Consultation Skills
- Analytical Skills
- Problem-Solving Skills
- Clinical Judgement
- Independent Work
- Team Collaboration
- Workload Management
- Continuous Professional Development Commitment
- QOF Understanding
- DES Understanding
- Enhanced Service Understanding
- CRM Target Understanding
- Long-term Condition Management Interest
- Cardiovascular Domain Management
- Renal Domain Management
- Metabolic Domain Management
- Digital Prescription Triage
- Personalised Care Delivery
- Support Planning Delivery
- Clinical Practice Improvement Desire
Location
- Remote
- England
Work Type
- Remote
- 20+ hours a week
- Monday to Friday
- 8am to 8pm
Experience Level
- Minimum 2 years post-registration experience
Education Level
- Registered Pharmacist with the General Pharmaceutical Council (GPhC)
- Independent prescribing qualification
- Completed CPPE pathway or exemption
Salary/Compensations
- Competitive Salary
Benefits
- Pension contribution matched up to 5%
- Life Insurance 4x annual base salary
- Red whale course reimbursement (currently £205 annually)
- Employee Assistance Program
- Eye care voucher reimbursement (up to £20)
- Enhanced Maternity, Paternity and Adoption pay
- Health care Cash Plan
- Cycle to work scheme
About the Company
- eMed is highly collaborative and fun, offering a chance to work in a fast-paced environment with experienced industry leaders.
- We have a learning environment where you can make an impact.
- At eMed our people aren’t just part of a team, they’re part of something bigger.
- We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare.
- We’re only as good as our people. So, finding the best people is everything to us.
- We serve millions, but we choose our people one at a time…
Equal Opportunity
- We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do.
- From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers.
- We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.