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About the Role
We’re looking for an Executive Producer who brings creative ingenuity, production expertise, and a drive to explore what’s next. As part of ServiceNow’s Brand Strategy & Creative team, you’ll lead integrated content production across digital, social, video, events, and stills. You’ll partner with creative leaders from the earliest conversations, assemble the right talent and partners, and guide work from first idea to final delivery. You’ll also help shape the future of production at ServiceNow, combining exceptional craft with generative AI, emerging tools, and smarter ways of working.
Responsibilities
- Lead production of video, social content, digital assets, event content, animation, and photography.
- Partner with creative, strategy, product, and marketing leaders to shape production approaches, expand possibilities, and solve challenges.
- Source and lead production partners, editors, animators, photographers, and other specialists.
- Develop flexible approaches that combine live action, post-production, animation, VFX, and generative AI.
- Evaluate emerging tools, pilot new approaches, and translate what works into repeatable practices.
- Manage budgets, bids, negotiations, scopes, schedules, and change orders.
- Establish clear workflows for resourcing, reviews, approvals, asset management, and delivery.
- Advise creative and business leaders on production strategy, quality, cost, timing, resources, and risk.
- Keep teams moving through decisions.
Requirements
- 10+ years of progressive experience, including executive or senior production leadership at an agency, studio, production company, or in-house team.
- Experience leading complex projects across video, digital, social, and stills.
- Understanding of how to plan content for multiple channels and audiences.
- Ability to find inventive ways to bring ideas to life within real budgets and timelines.
- Strong relationships with creative and production partners.
- Ability to find and assemble the right team for each assignment.
- Practical familiarity with generative video, image, and audio tools, and a clear point of view on how they can improve the work and the production process.
- Fluency in live action, post-production, animation, and VFX pipelines.
- Expertise in budgeting, bidding, and vendor management.
- Experience aligning stakeholders, managing shared resources, and balancing competing priorities in a matrixed organization.
- Resourcefulness and ownership to seek out necessary people, assets, and answers.
- Ability to stay close to the details through delivery.
- Ability to build strong relationships with creatives, partners, and executives.
- Ability to communicate clearly and influence decisions across teams.
- Experience evolving an in-house production model.
- Experience in enterprise technology or B2B brand marketing.
- Experience building repeatable production approaches across global teams and markets.
Skills
- Integrated content production
- Digital content production
- Social content production
- Video production
- Event content production
- Stills production
- Generative AI
- Budget management
- Bidding
- Negotiations
- Scope management
- Schedule management
- Change order management
- Workflow establishment
- Asset management
- Production strategy
- Risk management
- Live action production
- Post-production
- Animation
- VFX
- Vendor management
- Stakeholder alignment
- Resource management
- Talent sourcing
- Creative problem-solving
Location
- AMS - North America and Canada
Work Type
- Flexible
- Remote
Experience Level
- 10+ years of progressive experience
- Executive production leadership
- Senior production leadership
Salary/Compensations
- $148,400 - $259,700
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
About the Company
- ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest and conviction records will be considered for employment in accordance with legal requirements.