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About the Role
Lead high-impact client engagements and contribute to business growth within the Human Experience team, guiding clients through transformative change initiatives and developing high-performing teams.
Responsibilities
- Lead business development activities, including identifying opportunities, building client relationships, developing proposals, scoping solutions, and delivering presentations to prospective clients.
- Lead and oversee multiple client engagements, ensuring successful delivery, client satisfaction, commercial outcomes, and effective management of scope, timelines, budgets, and resources.
- Partner with clients to assess organizational needs and design and implement change management and culture transformation strategies that support business objectives and sustainable organizational change.
- Design and deliver leadership development solutions and coaching strategies that strengthen leadership capability and support organizational effectiveness in collaboration with internal coaching resources.
- Coach, mentor, and develop team members to build capability, enhance performance, and foster a collaborative, high-performing team environment.
- Contribute to the development of thought leadership, methodologies, frameworks, case studies, and market insights that strengthen the Employee Experience practice and support business growth.
Requirements
- Expertise in change management methodologies and culture transformation practices.
- Track record of designing and executing strategies that drive measurable improvements in employee experience and business outcomes.
- Professional coaching credentials (ICF, level PCC preferred).
- Ability to develop and support leadership transformation programs and coaching strategy within complex organizations at scale.
- Proven ability to coach and mentor, fostering collaboration and high performance through impact and influence.
- Strong relationship management skills, building trusted advisor relationships with clients and stakeholders and influencing decision-making.
- Advanced ability to apply human-centered design principles to organizational challenges, diagnose root causes, and develop innovative strategies that balance business objectives with human needs.
- Strong written and verbal communication skills with the ability to synthesize complex ideas into compelling thought leadership, develop frameworks, and contribute to the team's market positioning.
- Demonstrated agility in navigating ambiguity, managing competing priorities, and working effectively across teams to leverage diverse expertise.
- Demonstrated ability to operate in both written and spoken Spanish with professional level proficiency (preferred).
Skills
- Change management
- Organizational culture
- Leadership transformation
- Professional coaching (ICF credentials preferred)
- Business development
- Solution design
- Proposal development
- Client engagement delivery
- Resource management
- Quality assurance
- Risk mitigation
- Human-centered design
- Communication (written and verbal)
- Thought leadership
- Adaptive leadership
- Collaboration
- Spanish language proficiency (preferred)
Work Type
- Hybrid work model
Experience Level
- Senior Lead
Salary/Compensations
- CAD $106,000 to $137,000 annually
Benefits
- Hybrid work model
- Flexible vacation
- Social events (F1rst Thursdays, Kick-Off gatherings, holiday parties)
- Competitive healthcare and wellness benefits (Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, 24/7 virtual healthcare/consultation)
- Retirement planning assistance with company matching
- Access to learning programs, mentorship, stretch projects, and internal mobility
- Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries
About the Company
- Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
Equal Opportunity
- We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.