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About the Role

The Licensed Life Insurance Service Specialist role offers a variety of responsibilities, and we are seeking someone who ‘gets’ customer service and is looking for a challenging role in a fun environment. This role offers the opportunity to build strong relationships with our customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support.

Responsibilities

Liaise between policyholder, advisors and insurance carriers
Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
Maintain an understanding of the different Insurance Carriers’ inforce-related processes
Exercise sound judgement when providing service support and advice
Provide licensed service support to clients and connect them with a new insurance advisor
Assist with project work

Requirements

A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently
Clear written and oral communication skills
Ability to identify and analyze problems and provide optimal solutions
Previous life insurance industry experience
Certified Life Insurance Agent (completion of LLQP). You will need to be licensed in BC, Alberta and Ontario at minimum (we will help with this).
Practical experience with MS Office Suite and online meeting platforms

Skills

Customer service
MS Office Suite
Online meeting platforms

Location

BC
Alberta
Ontario

Work Type

Hybrid

Education Level

Certified Life Insurance Agent (completion of LLQP)

Salary/Compensations

$45,000 to $50,000

Benefits

Structured training
Licensing support
Ongoing development opportunities
Competitive pay
Comprehensive health benefits
Retirement savings matching
Company-paid life and disability plans
Generous paid time off
Paid parental leave
Wellbeing program
Collaborative, high-performing culture
Meaningful engagement
Community impact through HUB Gives

About the Company

Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Opportunity

HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience.