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About the Role
The Receptionist serves as the first point of contact for visitors, employees, and community members at The Arc Ontario's main facility, creating a welcoming and professional environment while ensuring efficient front-desk and switchboard operations. This role is responsible for greeting guests, managing incoming calls and messages, maintaining visitor records, and providing clerical support across departments. The ideal candidate is organized, detail-oriented, customer-focused, and proficient in office technology, with the ability to manage multiple priorities while maintaining confidentiality and professionalism. If you enjoy being the welcoming face of an organization and providing essential administrative support that helps teams succeed, we encourage you to apply and join The Arc Ontario team.
Responsibilities
- Greets visitors and provides assistance to visitors and staff whenever necessary.
- Ensures all visitors sign in on the visitors in and out log.
- Answers and screens telephone calls.
- Connects calls to appropriate staff extensions.
- Records telephone messages as necessary.
- Acts as the primary switchboard operator.
- Reviews messages in the company voice mailbox and forwards them to appropriate staff.
- Maintains the visitor in and out log sheets at the front desk.
Requirements
- High school diploma or equivalent preferred.
- Over three (3) years of experience in general office practice.
- Excellent typing skills.
- Computer background, especially in Word.
- Good public rapport.
Skills
- Office technology proficiency
- Managing multiple priorities
- Maintaining confidentiality
- Professionalism
- Organization
- Detail-orientation
- Customer-focus
Location
- Canandaigua, NY
Work Type
- Per Diem (Substitute)
- Flexibility in schedule required
Experience Level
- Over three (3) years of experience
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $16.19 - $17.24
Benefits
- Retirement benefits
- Sick Time
- Growth potential/Opportunity for advancement within the agency
- Employee Assistance Program
- Access to a Fitness Center in the Main Facility
- Pay on Demand
- Free Telehealth with EZaccessMD
- Emergency Assistance Funding
About the Company
- Founded in 1954, The Arc Ontario believes that all individuals with disabilities or other challenges are one with their community.
- Investing in our staff while thriving in a flexible and fun work environment!
Equal Opportunity
- The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace.
- The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.