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About the Role
Edelman is seeking a Vice President, Client Service – Digital & Social to support a major client in the healthcare and wellness sector. This role involves leading senior client relationships, overseeing integrated communications programs, and translating client challenges into actionable solutions. The ideal candidate is fluent in social and digital communications and can guide both clients and internal teams.
Responsibilities
- Lead and strengthen senior client relationships, serving as a trusted day-to-day advisor.
- Own the delivery of integrated communications programs, ensuring high-quality work that meets client objectives, timelines, and budgets.
- Bring strong social and digital fluency to client conversations, connecting platform strategy, content, creators, paid media, and emerging trends to business and reputation goals.
- Turn challenges into opportunities, identifying solutions, and mobilizing internal expertise.
- Connect teams and capabilities across various disciplines to deliver cohesive, insight-driven programs.
- Drive account growth and innovation by identifying evolving client needs and bringing forward new ideas.
- Provide strategic and operational leadership, managing priorities, resources, and stakeholder expectations.
- Mentor and inspire team members, creating an environment of accountability, collaboration, curiosity, and continuous development.
Requirements
- At least 8 years of relevant experience in client service, digital marketing, social media, communications, or related fields.
- Bachelor's degree or equivalent work experience.
- Experience leading complex client relationships and integrated communications programs for major consumer or corporate brands.
- Strong understanding of social and digital communications, including platform strategy, content, influencer marketing, paid social, and performance measurement.
- Demonstrated ability to anticipate client needs, navigate challenges, and develop practical, strategic solutions.
- Experience advising senior-level stakeholders and building trusted relationships across complex organizations.
- Ability to translate business objectives into actionable integrated communications programs.
- Experience collaborating across creative, social, digital, paid media, analytics, and earned communications disciplines.
- Strong operational and people leadership skills, with experience managing multiple workstreams, mentoring teams, and driving accountability.
Skills
- Digital marketing
- Social media
- Communications
- Client service
- Social and digital fluency
- Relationship building
- Problem-solving
- Business acumen
- Strategic thinking
- Leadership
- Collaboration
- Operational management
Location
- Remote
Work Type
- Full-time
Experience Level
- Vice President
- 8+ years
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- $105,000-$160,000
Benefits
- Medical and dental insurance
- Vision insurance
- 401K
- Life insurance
- Disability insurance
- Paid time off
- Travel assistance
- Wellness programming
- Annual bonuses
About the Company
- Edelman believes boldness is possibility, empathy is progress, and curiosity is momentum.
- Employees have the opportunity to collaborate with talented colleagues, help solve complex business challenges, and lead communications programs that build trust and create meaningful impact.
- The company values diverse perspectives, curiosity, collaboration, and a shared commitment to delivering exceptional work for clients.
Equal Opportunity
- DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion.
- We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law.
- If you require a reasonable accommodation in any part of the employment process, please let us know.