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About the Role
Figure Skating in Harlem is seeking an organized, energetic, and service-oriented Program Assistant to provide critical administrative and operational support to our program team. This individual will help ensure our daily after-school programming runs smoothly by supporting student records, greeting families, assisting with logistics, and serving as a welcoming presence during program hours.
Responsibilities
- Assist in maintaining accurate student records, attendance, and program databases.
- Perform data entry and ensure participant information is current and complete.
- Prepare forms, reports, packets, and program materials.
- Assist with document management and file organization.
- Support program registration and enrollment processes.
- Provide administrative support to the Chief Program Officer and Program Operations & Events Manager.
- Assist with scheduling, calendars, meeting logistics, and follow-up.
- Help support recruitment efforts.
- Coordinate supplies and prepare classrooms and program spaces as needed.
- Help ensure smooth day-to-day program operations.
- Staff the reception desk during after-school programming as needed.
- Welcome students, parents, volunteers, and visitors.
- Answer phones, respond to routine inquiries, and direct questions appropriately.
- Support student check-in and dismissal procedures as needed.
- Help create a warm, professional, and welcoming environment for everyone entering FSH.
- Assist with preparation for family events, performances, meetings, and special programs.
- Help manage materials, supplies, and event logistics.
- Pitch-in wherever needed to support a high-quality experience for students and families.
Requirements
- Excellent organizational and administrative skills.
- Strong attention to detail and accuracy.
- Comfortable using Microsoft Office and database systems.
- Strong written and verbal communication skills.
- Friendly, professional, and customer service oriented.
- Ability to manage multiple priorities in a fast-paced environment.
- Reliable, flexible, and willing to take initiative.
- Experience working in schools, youth programs, or nonprofit organizations is a plus.
Skills
- Microsoft Office
- Database systems
- Organizational skills
- Administrative skills
- Attention to detail
- Written communication
- Verbal communication
- Customer service
- Time management
- Flexibility
- Initiative
Work Type
- Part-time
About the Company
- Figure Skating in Harlem (FSH) helps girls grow in confidence, leadership, and academic achievement through the power of education and figure skating.
- Since 1997, we have empowered hundreds of girls each year to excel in school, on the ice, and in life.