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About the Role
Grow and strengthen the Private Luxury Events buyer community by recruiting and engaging high-quality luxury travel buyers and delivering a strong buyer experience across the events portfolio. You’ll join a growing team of experienced, passionate people who have delivered hundreds of events worldwide and who bring creativity, precision and purpose to everything we do.
Responsibilities
- Support buyer recruitment campaigns across TFest, Ultra, Amour and Private Luxury events by researching, approaching and confirming high-quality luxury travel buyers.
- Build and maintain strong relationships with existing and prospective buyers through calls, emails, networking and ongoing post-event engagement.
- Manage buyer onboarding and event-cycle communication.
- Maintain accurate CRM records.
- Track recruitment activity.
- Collaborate with internal teams to deliver a seamless buyer experience.
- Occasionally required to work outside standard hours to support events or meet key deadlines.
Requirements
- Experience in sales, business development, buyer relations or client relations, ideally within luxury travel, hospitality or events.
- Confidence engaging senior-level clients and building credible relationships.
- Clear, professional communication across calls, email, presentations, networking and event interactions.
- Ability to manage multiple priorities and deadlines proactively while maintaining strong attention to detail.
- Proficiency in using CRM systems to maintain accurate buyer records and track recruitment activity.
Skills
- Sales
- Business development
- Buyer relations
- Client relations
- CRM systems
- Salesforce
- Airtable
- Microsoft Office applications
Location
- Borough, South London (SE1 1EP)
Work Type
- Hybrid
Experience Level
- Experience within luxury travel, hospitality or high-profile event environments
Salary/Compensations
- £35k base with OTE £58K
Benefits
- 28 days holiday plus UK bank holidays, with additional days awarded for length of service.
- Centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
- Regular employee social events supported by our Happiness & Culture team.
- Monthly contribution towards Bupa private health insurance (post probation).
- Employee Assistance Program offering confidential wellbeing support.
- Enhanced maternity and paternity leave to support growing families.
- 4 pm Friday finish!
About the Company
- M&I brings together high-calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas.
- Our portfolio includes M&I Expo, M&I Flagship, M&I Healthcare, and M&I Luxe.
- We create beautifully crafted events that spark meaningful engagement, from curated 1-2-1 meetings to immersive moments that showcase exceptional destinations, hotels, venues and MICE services.
- Our events take place across Europe, the Americas and the Middle East in some of the world's most extraordinary destinations.
- M&I is part of Worldwide Events Group, founded in 2004 and now a recognised leader in global MICE and luxury travel.
- Across our events, we bring people together and facilitate meaningful relationships, a philosophy we call H2H, human-to-human connection.
- Innovation drives our evolution. We’re embracing agentic AI to elevate personalisation, streamline event design and create smarter, more intuitive experiences for our global communities.
- Alongside M&I, Private Luxury Events champions the ethos Expect the Extraordinary, delivering world-class experiences to the Luxury Travel community through Amour, Private Luxury, TFest and Ultra.
Equal Opportunity
- Our approach to diversity is simple: it’s about embracing everyone.
- We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective.
- Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve.